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• Respond to high volume inbound calls while compassionately handling questions/concerns
• Schedule new patient appointments
• Confirm patient apppointments
• Use trained sales techniques to reach company goals of appointments set and customer satisfaction
• Various duties as assigned by the Call Center Leadership team

2 positions are open

Requirements

Minimum Education and Experience:

• High School Diploma or equivalent required
• Ability to manage high call volume
• Desire to exceed customer service expectations
• Experience working in a fast paced, customer driven environment
• Previous call center experience a plus
• Bilingual in English and Spanish a plus

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance