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The Position
Our community bank client is seeking to fill a Personal Banker role in the Deerfield, IL market. The successful candidate will be performing all customer service functions while maintaining positive relationships with coworkers and customers.
The position includes a generous salary of up to $55k plus incentives and an excellent benefits program.
Personal Banker responsibilities include:
- Managing customer accounts.
- Opening, closing, and overseeing all transactions.
- Managing loan pipeline, understanding loan documentation, and following through to obtain all required documentation from members.
- Communicating with customers and resolving basic inquiries for deposit and basic loan questions.
- Performing account maintenance for customers who are interested in other banking products.
- Ensuring the customers needs are achieved by conducting a thorough financial needs assessment and offering the most appropriate products and services.
- Accepting and inputting loan applications to assist customers in completing the loan process and helping to obtain the required documentation.
- Processing additional functions including detailed reporting as assigned.
- Providing solutions to customers regarding financial products and services.
- Developing and maintaining a working knowledge of all Banks products and services.
- Escalating issues to supervisor when necessary.
- Assisting management in training and mentoring less experienced personal financial officers.
- Performing other duties as assigned.
Requirements
Who Are You?
Youre someone who wants to influence your own development. Youre looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.
You also bring the following skills and experience:
- High School Diploma or equivalent.
- Two years of experience in customer service or comparable positions.
- Experience in loan sales, application generation, and loan closing experience at a financial institution.
- Previous experience in understanding and explaining credit bureau reports, liaising with members in satisfying loan stipulations, scheduling closings, and processing loan documents.
- Successful ability to sell ancillary insurance products.
- Ability to build positive relationships within the bank and capable of establishing professional expertise through integrity, dedication, and strategic counsel.
- Strong written and oral communication skills; must be able to convey complex concepts in a clear and concise manner.
Benefits
The position includes a generous salary of up to $55k plus incentives and an excellent benefits program.
The Symicor Group
