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Postcards Fulfillment Manager
Location:
US-IL-Downers Grove
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Position: Postcard Program Manager

Location: Fully in Person (in or near Downers Grove, IL)

Salary: $76,440 - $98,280

Start Date: February 26, 2024

End Date: December 13, 2024

Position Summary:

Postcards to Swing States recruits volunteers nationwide to write handwritten postcards to rally Democrats to vote. We work with volunteers and staff in our Illinois office/warehouse to pack and ship postcard orders to tens of thousands of volunteers. Since 2020, we have organized over 43 million postcards to voters.

Reporting to the Program Outreach Director, the Postcard Program Manager will manage and help execute our Postcards to Swing States program in 2024. The manager will supervise several Organizers, as well as in-office volunteers who pack and ship postcards to volunteer writers around the country. They will oversee timely responses to thousands of email correspondence from volunteers. They will coordinate the processing of hundreds of daily orders, prioritize tasks for the team, troubleshoot exceptions, conduct training, create weekly metrics reports, and more. The Manager will work alongside Organizers to process orders, print labels, set up workstations, receive inventory and all other routine tasks.

This is a full-time fully in-person position based in or near Downers Grove, Illinois. Compensation offered will be commensurate with relevant experience. This position is eligible for benefits, including employer-sponsored health, dental, and vision insurance, FSA, 401(k), student loan stipend, public transportation stipend, and paid time off.

There are no formal education requirements for this position. People of all backgrounds are encouraged to apply.

Responsibilities:

  • Train and manage several Organizers, while overseeing daily tasks and volunteers
  • Oversee order processing, the physical distribution of postcard orders, and volunteer email correspondence workflows
  • Track important program metrics and create weekly reports
  • Purchase supplies, ensure the postcard office is equipped and stocked, and submit expense reports
  • Keep the Program Outreach Director informed about overall program progress and escalate issues that arise
  • Develop training materials and roll out best practices to team members and volunteers
  • Assist with volunteer workstation setup and moving materials and packages

Required Qualifications (You will be a good fit if):

  • Five or more years of previous relevant work experience (for example in customer service, logistics, or political campaigns)
  • Two or more years of people management experience in a fast-paced environment (such as customer service, logistics, or political campaigns)
  • Strong verbal communication, organizational, and problem-solving skills
  • A passion for volunteers and progressive grassroots activism
  • Familiarity with spreadsheet filters and sorting functions
  • Able to lift and move boxes up to 40 lbs., push carts, and similar material handling tasks

Questions about the position may be directed to info@turnoutpac.org

About PTP:

Progressive Turnout Project is dedicated to mobilizing the Democratic Party and defending democracy. Our voter turnout initiatives are solely focused on motivating Democrats to exercise their right to vote. All our work at Progressive Turnout Project is to build power for the long term. Through data-driven research, we design, test, and deploy specialized voter turnout programs. Were here to share resources, implement strategy, and offer our expertise for the advancement of Democrats and democracy itself.

Progressive Turnout Project is committed to building a staff that reflects the diverse communities that make up our country and the progressive movement. PTP is an Equal Opportunity Employer and it is PTPs policy to recruit, hire, train, promote, and administer any and all personnel actions without regard to age, color, creed, disability, economic status, ethnic identity, gender identity, national origin race, religion, sex, sexual orientation, veterans status, or any other basis prohibited by applicable law.

Progressive Turnout Project

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