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The RideNow Experiences team in McDonough, GA is seeking a highly motivated Branch Rental Manager, with strong leadership skills. If you are on the lookout for an exciting new career, are outgoing, and have a customer first drive for excellence, ReadOn!

RideNow Experiences, a subsidiary of RumbleOn, brings the most amazing experience to our customers, overachieving their expectations. Our goal is to bring the emotion, excitement, and passion for powersports to each customer and provide them with exhilarating memories of being liberated and feeling the freedom of the open road!

As a Branch Rental Manager, you will be responsible for the growth and profitability of a single location; while providing a first-class experience that represents our brand. As an essential part of the team, you will be responsible for developing your branch while driving profitability and providing our renters with an amazing customer service experience.

Responsibilities:

• Ensure an effective and efficient process for all types of rental transactions
• Provide exemplary customer service and issue resolution
• Participate in all areas of employee management, with growth
• Manage rental unit inventory and ensure all reservations are met with the highest expectations
• Responsible for fleet reconciliation as well as overall inventory security and management
• Ensure units are properly serviced (by the service department) and are in ready-to-rent status, meeting company and reservation expectations
• Understand cost control and achieve individual sales goals
• Continuously monitor market prices and suggest set rates for walk-ups
• Uphold company standards and processes
• Increase the market penetration of the branch and increase revenue
• Handle or assist in the resolution of customer disputes
• Perform other job duties as assigned to meet the business need
• Lead with a passion for safety, hospitality, and service.

Requirements

• Experience riding all models, including large tour bikes (required)
• Ability to safely and consistently move large motorcycle models (weighing in excess of 900 lbs) in a confined space
• Minimum of 3 years experience in sales and customer service
• Must be at least 21 and have a valid driver's license with a clean driving record
• Must possess strong leadership and industry experience
• Exceptional interpersonal and relationship-building skills
• Strong organizational skills, with a high sense of urgency, and the ability to multi-task
• Bachelor's degree in business management preferred but 5 years of work experience in customer service or sales in the auto or powersports industry will be considered in lieu of a degree
• 2 years of supervisory experience, preferred
• Ability to manage stressful or unusual situations to maintain excellent customer service
• Ability to work 40 hours per week including day and/or evening hours
• Willing to perform a post-hire evaluation with in 30 days of hire.
• Experience in the powersports, automotive, or exotic auto rental industry is a plus

Benefits

What RumbleOn Offers You:

A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success!

Plus...

• Healthcare, Dental, & Vision Insurance
• Company Paid Life Insurance, AD&D, Short Term Disability, Telemedicine, and more!
• Vacation/PTO Plan
• Extremely competitive compensation packages
• The opportunity for growth and a solid long term career...we promote from within!
• Competitive pay ($60,000 Base plus commission plan on your sales, allowing you to make a great living!).
• Training and full support while you learn
• And more

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*