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Job Title: Product Development Manager (Tech Product Manager) Job ID: 38382 Location: Atlanta, GA (30319) Duration: 12+ Months with possible extensions Interview Process: Phone/MS Teams Additional Sites: Dallas, TX **Location: Preferably Atlanta, GA or Dallas, TX but open to other client Hub locations as well. Selected candidate will be on a flex schedule and need to come into an office 2-3 times a week max. Please submit your candidates with their current location. Provide interview schedule at the top of each resume. Candidate is required to be US Citizen or US National Required Skills: Product Manager/Owner: Omnichannel/Customer Connect/Order Mgmt: User Stories/Epics/Product Roadmaps: UI/UX Frontend exp/Tech background: Agile: Retail/eCommerce: Top 5 Skills / Additional Job Posting Description Details * Acts as product owner of broadband and wireless consumer products successful implementation into the new client Customer Connect (ACC) frontend platform, as well as the product owner of the ACC Platform from the Mass Markets perspective. This includes being responsible for ensuring the delivered functionality in ACC creates omnichannel connected experiences for customers, and that work in ACC aligns with the needs and interest of the Mass Markets P&L and its investment. 1.Preparing and presenting business cases for future ACC development2. Translating and documenting business requirements across business stakeholders to inform the ACC product design3. Partnering with business, technology and UX teams to design and develop a frontend product that will meet the needs of the business with minimal investment4. Identifying and tracking benefits to the Mass Market P&L to inform the prioritization of work, and/ or the delivery of functionality against the set target experience5. Participates in the consideration, creation and maintenance of the ACC Product Roadmap6. Advising all design through development stages and scope changes to ensure the functionality delivered aligns with the needs & priorities of the Wireless and/ or Broadband product, Mass Market P&L investment, and/ or target user and customer experience. (reviewing epics & features, participating in grooming sessions, providing direction and sign off on scope changes and UX reviews) Roles & Responsibilities: 1) Manages product development activities including product requirements gathering and definition using agile safe SDLC methodology, including the ability to develop Epics, features and stories, and long term tactical roadmaps as well as PI planning. 2) Communicates product requirements and provides subject matter expertise to various organizations such as IT, Engineering, Supply Chain, Customer Care, Sales. 3) Develops, maintains, and distributes, standard project management deliverables for the successful launch of new data applications and devices, including: implementation plan, project schedule, issues & action items log, meeting minutes, risks assessment and contingencies. 4) Create and manage a status dashboard which provides on-going view into the health of the project. 5) Troubleshooting of complex issues & finding creative & innovative solutions to problems and tracking through to resolution. 6) Assignments may include development of new emerging products, enhancements, and major re-engineering design modifications of existing products. 7) Analysis problem solving: Solves unique problems through evaluative judgment/precedent. Independently applies sophisticated analysis in evaluating issues. Develops new concepts/methods/techniques for cross functional initiatives. Recognizes/pursues alternative methods. 8) Independence guided by department goals/objectives. Exercises latitude in determining objectives/approaches to projects. Leads small to medium sized project and technical breadth. 9) Contribution to client technology: Key contributor on complex projects/initiatives. Impacts current and future business opportunities through application of specialized technical/ industry knowledge. Develops methods/techniques based on strategic project objectives.