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Product Manager Community Management Location: US-CA-Redwood City Email this job to a friend
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At Wider Circle, we connect neighbors for better health. We seed neighborhood care communities that serve as a platform to consistently address Social Determinants of Health by building trusted circles of neighbors. Wider Circle's evidence-based Connect for Life program brings neighbors together in-person and online for health, wellness, and social activities that improve mental and physical health. Our product and engineering teams develop apps used by our members, tools used by our field teams powered by a sophisticated analytics platform, and infrastructure that services our operations and health plan customers. About the Role: Wider Circle is looking for a Product Manager to lead the transformation of our Community Management tools and platforms. We are growing fast and facilitating connections among hundreds of new communities each week. To support this growth, we are building/implementing tools and platforms that empower our community engagement teams and volunteers to have a broader reach and stay on top of engagement and support needs within their communities. You will own the vision, roadmap, planning, and execution of these tools and platforms. You will collaborate widely across the organization, including with researchers, designers, engineering, data, operations, customer success, and marketing teams, to define our business and user needs for this platform and incrementally deliver a solution that simplifies and scales our workflows. Responsibilities: - Develop a deep understanding of the community-based user types, their needs, and Wider Circle journeys.
- Define a vision and roadmap for the Community Management tools and platforms that align with our broader technology vision and business objectives.
- Define and prioritize product requirements with an understanding of the stakeholders, customers, and member needs.
- As a product owner, create Epics and User Stories, prioritize the backlog, and work with Engineering and QA to complete product delivery.
- Define test scenarios for products, and work closely with QA processes to ensure high-quality outcomes.
- Coordinate with internal and external development teams and field operations at Wider Circle to ensure successful product launches.
Requirements - 5+ years of Product Management experience with data-intensive or technical products within an Agile development environment
- Excellent communication, problem-solving, analytical skills, attention to detail, and comfort working nimbly in a fast-paced environment
- Desired: Experience in the healthcare field or similar work building communities.
- Desired: Experience working with or building products for the Salesforce application.
- Desired: Experience developing and launching successful mobile applications.
- Desired: Experience working with UX designers.
Benefits As a venture-backed company, Wider Circle offers competitive compensation including:
- Comprehensive health coverage including medical, dental, and vision
- 401(k) Plan
- Paid Time Off
- Employee Assistance Program
- Health Care FSA
- Dependent Care FSA
- Health Savings Account
- Voluntary Disability Benefits
- Basic Life and AD&D Insurance
- Adoption Assistance Program
- Training and Development
And most importantly, an opportunity to make the world a better place!
Wider Circle
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