• Experience with Lean and /or Six Sigma process improvement


• Ability to manage competing priorities and rationalize calendars and schedules across a geographically disparate team.


• Exceptional organization skills and work habits/processes that support the ability to stay on top of a large amount of disparate, fluid information and detail is essential.


• Small to mid-size project support and management experience.


• Excellent communicator and presenter – both written and verbal.


• Intermediate to advanced PowerPoint presentation and Excel skills


• Comfortable presenting to executives as well as team members.


• Passionate about customer engagement and relationship building.


• Basic knowledge of product management, project management tools and methods.


• Basic understanding of product marketing.


• Certified Lean Six Sigma Green or Black Belt is a plus


• Understanding of Agile methodologies and project management practices is a plus


• Ability to manage multiple priorities


• Strong time management and organizational skills

Responsibilities:

Administrative

• Responsible for the administrative functions of ITS division leadership (~50% of the time)


• Provide administrative planning and support: equipment and supplies provisioning and inventory management, travel planning and reimbursement requests, and ad-hoc projects as assigned


• Plan, coordinate, and maintain calendar of various team meetings, client engagements, and presentations


• Provide event planning and communication support for department officers and managers (organize events and meetings, create templates, event materials, capture discussions, track action items, etc.).

Project-Specific:

• Work on special assignments and projects requested by the officers and managers of the group, to help achieve their goals (~50% of the time).


• Support high level project coordination, and help create key communications to internal customers, partners and product teams across the Federal Reserve System


• Collaborate cross-functionally on division-wide process improvement initiatives


• Work closely with, and support Officers on project work, customer engagements, and meeting facilitation.


• Provide high level project management support to the officers and managers of the division that includes effectively capturing meeting notes, disseminating information and follow-up to obtain clarification and progress, upon request.


• Ability to be flexible and adaptable and complete a variety of competing tasks, responsibilities and ad hoc projects under minimal supervision is essential.