STATE OF CONNECTICUT

Department of Children and Families

Statement of Work For SACWIS/CCWIS Program

Project Controller/Coordinator

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(X) New Task () Renewal ( ) Fixed Price (X) On Site Support ( X) Remote Support

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1. REQUIRED AGENCY:

Department of Children and Families

Bureau of Strategic Planning

CT-KIND Project

505 Hudson Street

Hartford, CT 0na06

2. PROJECT/SYSTEM/PROGRAM OVERVIEW

The Department of Children and Families is in the process of replacing their current system, LINK, in order to comply with the federal rules for a Comprehensive Child Welfare Information System (CCWIS) herein referred to as CT-KIND (Kid's Information Network Database), federal reimbursement, and to update the technology used by agency staff to promote efficiency and improve family outcomes. The CT-KIND Project Team is a collaboration of Business, technical and vendor staff who are in the process of system planning, design, development, testing, conversion, implementation, and initial maintenance related to the replacement of LINK with CT-KIND. This work will allow Connecticut to continue work associated with the state's expansion of the human services modernization effort of leveraging technical infrastructure and existing enterprise service infrastructure for integration with CT-KIND, and the sun-setting of LINK. The agency is currently committed to developing the next generation CCWIS and has invested significant resources to ensure that Connecticut has efficient, economic and effective tools to aid our Child Welfare Staff, Providers and the children and families of CT.

The agency exited a federal consent decree in 2022 and there are currently a number of initiatives that will help support sustaining the progress and achievements made by DCF. DCF is shifting to a prevention framework under the Family First Prevention Services Act (FFPSA) and has also developed a CT Child Safety Practice Model. The project is using a hybrid version of the Scaled Agile Framework for enterprises (SAFe) agile methodology for development efforts.

DCF works in collaboration with the Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS) who provide technical expertise and services as well as an information systems infrastructure to the agency and its roughly 3,000 employees. DCF IS strives to improve continually improving technology services that are cost-effective and of the highest effectiveness and quality.

3. SCOPE OF WORK

The candidate will serve in the capacity of a Project Controller/Coordinator, collaborating with the technical and business staff on the CT-KIND Project. This position is responsible for supporting project leadership and team members in overseeing and organizing the day today administrative tasks associated to the project. The Project Controller/Coordinator maintains the project schedule, organizing meetings/events, assisting with onboarding/offboarding processes, meeting minutes and documentation, communications, as well as other duties listed below.

Specific Services Required:

In the role of the Project Controller/Coordinator, the following services are required:

Onboarding and Offboarding Staff Processes (consultants, vendors).

Security and Maintenance Liaison.

Arranges Office Equipment, Work Stations and Help Desk Scheduling.

Coordinates and Schedules Project Meetings and Events

Provides Documentation such as Agendas and Meeting Minutes.

Vendor Engagement Lead and Point of Contact.

Timekeeping for Project Staff.

Posts and Tracks Project Documents and Posts to SharePoint/MS Teams Channel.

Provides guidance to newly hired project staff.

4. REQUIRED SKILLS AND EXPERIENCE

The agency requires an experienced professional demonstrating the following knowledge and skills:

• 2-5 years of experience as a Project Controller/Coordinator or related field (e.g., Administrative Assistant, Executive Assistant, etc.).
• Some Knowledge of DCF's mission, policy, practice, state agencies and community partners/service providers.
• Experience in Coordinating Large Groups/Projects and Organizing Activities.
• Knowledge of case management systems and modern web-based capabilities/applications a plus.

Excellent communication, presentation, collaboration, writing and interpersonal skills.

Must be very organized, pro-active and self-directed. Must be able to perform with minimal supervision.

Must have very strong abstract thinking and problem-solving skills.

5. ADMINISTRATIVE CONSIDERATIONS

Work Schedule: 30-40 hours per week - Monday - Friday, 8 AM - 5 PM. Hybrid-remote schedule. Selected candidates will be required to work on-site 20% of the time.

State Resources and Oversight: This position is specific to the CT-KIND Project which is a division under the DCF Bureau of Strategic Planning. The selected candidate will report directly to the DCF Program Director.

Security/Privacy Considerations: Comply with Vendor Qualification, DCF Child Protection Background Check, FBI Fingerprint Background Check and DCF Non-Disclosure/NAity Agreement