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Description

When you re part of the team at Client Scientific, you ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you ll be supported in achieving your career goals.

Location/Division Specific Information

Clinical Trials Division (CTD) partners with pharmaceutical and biotech customers around the world to ensure the right patients get the right therapies in the right doses at the right time a concept that we internally embrace as There is a Patient Waiting. Our unique blend of services includes project management, packaging, distribution, transportation management and specialty logistics, ancillary supply management, clinical supply optimization, bio-repository storage and much more. Our more than 3,000 employees in over 15 countries work hard every day knowing that what they do matters.

What will you do?:

• Independently solves problems/issues. Seeks advice/input on sophisticated problems
• Joint responsibility with the Project Manager for ensuring that all Fisher Clinical Services activities occur in a timely manner to meet the customer and project requirements
• Collaborates with partners to finalize project specifications. May work directly with client. This may include meetings either at Fisher Clinical Services or at the client s premises
• Coordinates and communicates relevant activities to the customer to ensure that all services and products are prepared as requested by the customer
• Use of appropriate tools to communicate achievements as well as critical path activities and responsibilities
• Monitors project activities and day to day business
• Timely provision of reports and other information to internal /external customers as applicable
• Assists in setting up and maintaining study filing systems and maintains accurate records for all work
• Initiates the involvement of appropriate departments, maintaining continuous communication with those departments, and ensures the work product delivered to internal and external customers is of a consistently high standard
• Actively participates in cross-functional business process improvement activities
• Other duties may be assigned to meet business needs

Knowledge, Skills, Abilities:

• Proven experience interfacing with customers in a multifaceted environment
• High level of accuracy and attention to detail
• Excellent organizational, planning and project coordination skills
• Superb verbal, written, and numerical skills
• Analyze and define solutions (problem-solving abilities) and handle multiple tasks to meet strict deadlines
• Strong and effective communicator with the ability to effectively present information and respond to questions from groups of managers and clients
• Ability to develop strong customer leadership skills; proactively anticipates, understands, and responds to the needs of internal or external clients to meet or exceed their expectations
• Proficiency in personal computer applications (e.g., Microsoft Word, Excel, PowerPoint, Outlook)

Additonal Detail

• Pay Rate: XXX
• Is this role temp to perm? Yes
• What is the assignment duration? 6 months
• Is there a possibility the assignment could be extended? Yes
• Position hours and days? Mon Friday either 8 to 5 or could be 7 to 4
• Interview process: Phone is fine, we would do 2 interviews
• What is the required experience that a candidate must have for consideration? Computer skills is required, but other than that we are very flexible any office or customer services experience would be great. The job is writing EPOs (batch records) so it isn t client facing, but they will need to be able to be proficient in email and use of software and decent communication skills
• What are the intangible skills you d like to see? Friendly demeanor and positive attitude