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Provisioning Tech II Location: US-CO-Broomfield Jobcode: 7dfeeecd99b49b4ca5bd26d81a4818b5-122020 Email Job
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Provisioning Tech II
#REC10018064 | Updated: Feb 26, 2020
- OPENINGS: 1
- JOB TYPE: Contract
- LOCATION: Broomfield, Colorado, United States, 80021
- INDUSTRY:
- CATEGORY:
- EDUCATION: Bachelor's Degree
- EXPERIENCE: 2-5 years
- TRAVEL: Never
- RELOCATION ASSISTANCE: No - Local candidates only
- WORK ELIGIBILITY: Green Card, US Citizen
- FEES:
- DATE UPDATED: Feb 26, 2020
- DATE POSTED: Feb 04, 2020
- CANDIDATE PAY RANGE: $25 /hr to $30 /hr
- RECRUITER COMMISSION: $167.96 /month to $192.66 /month
- PROJECTED CONTRACT EARNINGS: $1,007.76 to $1,155.96
JOB DESCRIPTION
Description:
- Provisioning Technician is dedicated to Internet Access / VPN and IP products.
- The tech is responsible for providing "one call resolution" to customer reported installations.
- The tech works with customers, local carriers, transport repair organizations as well as other CenturyLink work groups.
- Excellent customer service, a positive attitude, leadership and a strong technical aptitude are required for this position.
- Respond to customer requested IP address, routing, troubleshooting and coordination for various hours of activation requests.
- Perform trouble isolation for customers during the initial activation.
- Perform trouble isolation for customers during the initial activation.
- Engage other technical assistance teams to assist with trouble resolution and activation of circuits.
- Understand BGP, EBGP, OSPF, MPLS, static routing, and have a basic understanding of LAN and WAN technology.
- Works with software and hardware tools to remotely identify and diagnose WANproblems.
- Resolves complex network problems involving power, network hardware, routers, CSU/DSU, carrier services.
- Has ability to understand and isolate physical layer problems.
- Applies excellent customer service. Understand and apply standard trouble shooting techniques.
- Demonstrate proficiency with trouble ticketing application as well as other internal tools.
- Ability to work off hours. Associate degree or 1+ year of related work experience.
- Knowledge of TCP / IP.
- Knowledge of routing protocols. Knowledge of VPN principles.
- Experience with basic commands in Cisco, Juniper and Adtran routers.
- Understanding of DNS.
- 1+ year of technical experience on a Adtran, Juniper or Cisco routers. CCNA/CCNP preferred.
- Hours may vary depending on the needs of the business.
- 2-4 years of experience.
Stark HR Consulting LLC
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