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QAQC Specialist Location: US-FL-Tallahassee Email this job to a friend
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CDR Maguire Inc., a national multi-disciplinary engineering and Emergency Management consulting firm is seeking a qualified QA/QC Specialist to provide QA/QC services to an assigned caseload of disaster recovery applicants.
Essential Functions - Review applications and documentation for quality and accuracy set by the program guidance.
- Verify the accuracy of supporting documentation in applicant files
- Ensures applicant files meet program guidelines and applicable government regulations.
- Provide feedback and recommendations for process improvements.
- Maintain records, prepare reports, and organize documentation related to QA/QC reviews performed.
- Review reports and provide daily performance status updates.
- Draft and review policies as needed or assigned.
- Identify problems and offer resolutions.
- Perform reviews of private and commercial insurance policies and related claims for FEMA Duplication of Benefit determinations.
- Travel as required by supervisor.
- Other duties that may arise from time-to-time and/or are commensurate with the title and position.
Requirements - Associate or bachelor's degree in business administration, public administration, or related field, OR,
- 4+ years of relevant experience in quality control, case management, application processing, grant-funded government programs, or other relevant fields.
- Experience with U.S. Department of Housing and Urban Development Community Development Block Grant (HUD CDBG) and/or FEMA disaster recovery programs, as well as other applicable federal disaster recovery efforts is strongly encouraged. Preference will be given to candidates that have experience in QA/QC in FEMA-funded programs as well as experience in Duplication of Benefits determination.
- Proficient in Outlook, and Microsoft Suite to include Word, Excel, etc.
- Previous experience working in a Salesforce environment
- Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
- Excellent problem-solving skills with the ability to analyze situations and make decisions.
- The ability to handle multiple tasks while working in a fast-paced environment and meeting deadlines.
- Self-starter and ability to work independently.
- Willingness to learn new skills and adopt new technologies and methodologies.
- Flexible schedule to include late afternoon, evening, weekends, and overtime as needed.
- Demonstrate technical expertise, coaching ability, and passion for the role.
- Partners and collaborates effectively with internal operational partners and external partners to achieve a common goal.
- Strong relationship-building and influencing skills with the ability to balance education vs. accountability.
CDR Maguire
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