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Responsibilities:

• Excellent employment opportunity for a QA Training Specialist in the Frederick MD area.
• 100% On Site Role - MUST be local
• The QA Training Specialist provides technical support for the sites learning management system (LMS).
• Responsible for the support, implementation, delivery, and maintenance of content, assets, and other resources used for instructional functions.
• The QA Training Specialist supports the sites LMS training needs.
• Serves as site LMS administrator working closely with multiple departments ensuring curricula and learning plan accuracy
• Coordinate, support, and participate in GMP New Hire Orientation Program at Frederick, MD site
• Supports site training program to meet compliance and development needs, and support operational excellence initiatives
• Delivers high quality and high impact learning products, programs and services that provide functional, GMP and product knowledge for site staff to achieve a high level of performance in their jobs
• Collaborates with others on training needs and opportunities
• Works on projects that are cross-functional in nature and that support the Product Operations, Quality and Compliance organizations
• Uses needs assessment tools to determine effectiveness of proposed training programs
• Deliver instructor-led training (ILT) for the LMS Administration roles
• Provide consultation to department management on the training needs of their team, and how the LMS can best support those needs

Experience:

• Master's Degree and 2+ years of experience in LMS administration (or similar position) OR
• Bachelor's Degree and 4+ years of experience in LMS administration (or similar position) OR
• AA Degree and 5+ years of experience in LMS administration (or similar position) OR
• High School Degree and 6+ years of experience in LMS administration (or similar position)
• Demonstrates strong understanding of Learning Management Systems (LMS) and training requirements within a GMP environment.
• Demonstrates basic understanding of training, instructional design, communication and/or education.
• Demonstrates knowledge and understanding of pharmaceutical manufacturing and quality assurance, aseptic and packaging processes and product transfer.
• Demonstrates strong verbal, written, and interpersonal communication skills.
• Demonstrates proficiency in Microsoft Office applications.

Preferred Qualifications:

• Facilitating Instructor Lead Trainings
• Basic understanding of training, instructional design, communication and/or education
• Technical skills including troubleshooting, and understanding of directory, file structures, and systems
• Ability to troubleshoot and resolve technical issues
• Ability to gain new technical skills quickly
• Customer service skills, responsive attitude
• Strong oral and written communication skills; ability to communicate complex technical concepts in layman's terms