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QC Analyst I
Location:
US-FL-Miami
Jobcode:
3594914
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Immediate need for a talented QC Analyst (link removed) This is a 06+ Months contract opportunity with long-term potential and is located in U.SRemote Please review the job description below and contact me ASAP if you are interestednbsp;Job ID: 23-34944 Pay Range: $26.42/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work locationKey Responsibilities: Work with a variety of people and roles within the company such as Customer Technical Specialists, Field Service & Application Engineers, and service leadership personnel to facilitate an organization which meets/exceeds all service documentation compliance targets. Evaluate documentation of service records against expected standard across a complex product portfolionbsp; Gain and utilize basic product technical awareness to facilitate informed evaluation of technical steps taken as evidenced within the service records being reviewed. Understand and utilize service workflows and procedures to determine accountable groups and individuals when gaps are foundnbsp; Initiate remediation of service records and/or generate customer complaints when gaps are revealednbsp; Utilize MS Excel analytics to provide service leadership with reporting as well as trending of failures including recommendations for improvementnbsp; Communicate with Customer Technical Specialists, Field Service & Application Engineers to gather more data when needednbsp; Provide input into associated procedural edits to enable further improvements and streamlining as appropriatenbsp; Complete all needed records in a timely and accurate manner within the service management and documentation systems. Provide specific question response and additional support as required for internal and external auditnbsp; Participate in problem solving teams as needed. Contribute to CAPA teams when needed to ensure timeliness of needed improvementsnbsp; Perform weekly / monthly monitoring reporting as determined with clear indications of performance level to targetnbsp; Develop and deliver MS Power Point presentations to key stakeholders and/or the local service teams on levels of compliance as well as areas of success and known performance gaps. Complete all needed records in a timely and accurate mannernbsp;Requirements and Technology Experience: Bachelors degree in field with 0-2 years exp. Quality or Service. related IT, Audit, Field Engineer, Biomednbsp; Uses existing procedures to solve standard problems; analyses information and standard practices to make judgments. Bachelors degree required (no specific subject) Problem solving experience Experience with GDP / experience in a regulated environment preferred Service experience preferred.Our client is a leading Manufacturing organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate considerationnbsp;Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local lawstel

Pyramid Consulting Inc.

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