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What will you do?
Our core activities include confirming technical responsibility and financial liability of component failure modes through our Warranty Material Analysis process, negotiating costs and recovery with suppliers within our contractual frameworks. Our cross functional partners include, at all levels, Purchasing, Engineering, internal and external Legal Counsel, third party technical experts and Trucking Brands.
As Specialist Warranty Segment Leader your focus will be to manage day-to-day supplier warranty recovery activities to improve supplier warranty performance through analysis and cost recovery, directly impacting company's financial results. Just as important, you will represent Warranty towards Project and cross functional teams. Your success will play a critical role in connecting customer experience with our products back to multiple groups within the company. You will drive complex negotiations with suppliers in two core areas: Warranty Contract management supporting Automotive Purchasing/Legal and Warranty recovery through objective technical investigations and warranty contracts reviews. To consolidate parts/components failure modes through cross functional work, by supporting and/or leading Warranty Material Analysis, requesting and reviewing technical reports.
Who You Are
You are an experienced professional who understands consolidating warranty cases, compiling technical analysis inputs, reviewing technical / contractual documentation, and building recovery cases towards suppliers. You enjoy working in a cross-functional collaboration with Aftermarket teams, Engineering and Purchasing, and you are known for thinking outside of the box. We are looking for an innovator with strong communication skills, and a general interest in technology, technical analysis and data. Our team typically has a background in Supplier Quality Development, Purchasing, Engineering, or Technical Project Management combined with a strong aptitude for negotiations.
Requirements
Qualifications:
Bachelor of Science in a technical or business-related field
5-8+ years of related experience
Understanding of technical concepts, documents and requirements (i.e TR, drawings).
Ability to gain market application knowledge
Experienced with quality management tools (e.g., FMEA, RTS, PAA, PHR) and quality root cause analysis tool (e.g., 8D, Ishikawa)
Experienced understanding of legal contracts
Proven skills in high value negotiations with Suppliers
Interest and experience leveraging data and analytics.
Experienced in Microsoft applications and Power BI
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Training & Development
- Retirement Plan (401k, IRA)
A Society Group, Inc.
