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Quality Assurance Analyst Location: US-NY-Albany Jobcode: 9c423092a3d07dc7143646424f361d7b-122020 Email Job
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Responsibilities include:
- Evaluates child/youth’s case for compliance with applicable regulations.
- Builds and maintains relationships with care managers and providers to provide a high level of customer service.
- Coordinates with care managers to schedule onsite visits and clearly communicates visit requirements and follow up.
- Evaluate documentation against applicable regulations.
- Collects data and documentation from care management sites to support compliance findings.
- Utilizes technology to convert hard copy documentation to electronic and submit via secure file transfer.
- Records and summarizes onsite visit compliance findings for the Children’s Transformation Program.
- Assists in determining trends in non-compliance.
- Makes appropriate and timely recommendations to project management.
- May require travel to complete on-site reviews on an ongoing basis by region within the New York state.
Mandatory Qualifications include:
- Experience working with CANS-NY, UAS-NY, Medicaid Health Homes, or equivalent transformational programs.
- Experience working with the Office of Mental Health (OMH), Office for People with Developmental Disabilities (OPWDD), or Office of Children and Families (OCFS).
- Possess an Active New York Registered Nurse License.
- Extensive knowledge of HCBS Waiver programs, including the 1915(c) NYS Children’s Waiver.
- Experience with multiple Electronic Health Record applications.
- Ability to work with and relate to staff and demonstrate active listening skills.
- Process-oriented and results-driven work strategy.
- Ability to foster teamwork with all levels of management and staff.
- Ability to work well independently and within a team.
- Exceptional Customer Service relationship techniques, including superior verbal and written communication skills.
- Excellent accuracy and attention to detail.
- Experience in meeting deadlines and adhering to a strict standard
At Garnet River, we care about our employees. We strongly believe in work/family balance. Our robust employee benefits package includes: a competitive salary, paid vacation, sick time and holidays, company-paid health insurance (including dental and vision), 401(k) and life insurance.
Garnet River LLC is an Equal Employment Opportunity/Affirmative Action (EEO/AA) employer.
Minorities/Female/Disabled/Veteran (M/F/D/V)
Garnet River
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