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Founded in 2003, IT Concepts core values customer-centricity, teamwork, driven to deliver, innovation, and integrity ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts is seeking to hire a qualified Quality Assurance Tester (QA) to support our DOC customer. The Salesforce platform and application software development will support ITAs Office of the Chief Information Officer (OCIO) in the delivery and maintenance of the mission-critical Salesforce platform and applications. As a QA Tester you will be part of a team helping DOC, ITA achieve mission-driven success. The ITA Salesforce deployment includes the Salesforce Service Cloud platform and several custom applications. Salesforce serves as the primary business platform for the majority of ITA users.

Responsibilities:

• Conduct unit, functional, integration and UI/UX testing (as needed) and facilitate UAT and regression testing. Ensure to document the results.

• Provide a Test Readiness Review (TRR) package including test results, screenshots and issue log
• Provide the Government with Quality Assurance and User Acceptance testing support for each Phase.
• Support the updating of any test plans/results and/or functional/technical design documentation
• Produce project documentation including test scripts and functional/technical design documents
• Create Test Cases: Create and execute test cases while leveraging various test heuristics to validate that products are working as expected.

• Collaborate: Collaborate with project/business teams to reproduce, analyze, and debut issues. Demonstrate ownership and accountability through self-directed task management.
• Design Review: Review functional/operational requirements and design specifications, advise Project Management, Business Analysts, and/or Testing Leads regarding requirements and design testability
• Automation Testing: Coordinate efforts with Automation Testing resources to determine which test cases and under what conditions automation will improve the effectiveness and efficiency of testing.
• Participating in product increment planning and documenting test plans and scenarios in collaboration with the product owner, product analysts and engineers.
• Creating and maintaining testing artifacts and summary reports to present the status of test cases.

• Conducting peer reviews of test cases and test documents.

• Create software code, and automated test and build scripts to ensure adherence to established configuration and change management principles
• Automate Integration, Regression, and User Acceptance testing
• Leverage to the fullest extent possible Test-Driven Development, Paired Programing, and Rapid/Joint Application Development
• Ensure fixes and unit testing meet 508 compliance
• Ensure testing and sign-off for all configuration changes, upgrades, minor enhancements, bug fixes, etc. before migrating to production
• Provide support for all testing including but not limited to system, end-user, beta, production-readiness, third-party penetration testing, performance and system capacity); document and track defects
• Minimize defects, maintaining 1:10 defect/stories delivered
• Conduct testing and quality assurance to the modified software system versions and releases
• Conduct routine performance testing and tuning to enhance end-user experience
• Develop and execute test plans, test scripts, test tools to minimize defects

Location: Must be in commutable distance to Washington DC HQ office for onsite visits. Most work is Remote/Telework.

Requirements

• Bachelors degree in Computer Science, Mathematics, Information Technology or related field
• Experience supporting Salesforce platform and application development efforts for federal government
• QA will have expertise in Business Analysis and User Experience Design
• In-Depth experience with Leapwork Test Automation
• 2+ years of experience with requirements analysis, solutioning, software testing, functional/technical design documentation, and training
  • Proven experience working in Agile/Scrum development methodologies
  • Strong ability to guide and work with cross-functional teams.
  • Experience supporting federal IT projects
  • Excellent at identifying and solving problems
  • Must be a U.S Citizen
  • Required ISTQB Certifications:
  • Test Analyst; or
  • Test Automation Engineer

Preferred:

• Experience being part of Salesforce implementations at the Department of Commerce

Clearance:

• Willing and able to complete Public Trust Suitability process.

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, lets solve challenges, think innovatively, and maximize impact. As a valued member of our ITC community, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner Mid-Size Companies, Companies Owned by People of Color; Department of Labors HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer great benefits Competitive Paid Time Off, Medical, Dental and Vision Insurance, Identity Theft Protection, Legal Resources Coverage, 401(k) with company matching with NO vesting period. ITC Health benefits have $0 premium for certain plans as an employee.

We invest in our employees Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amount may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities virtual and in-person e.g., we have free tickets to Nationals games available upon employee request; we host happy hours, holiday events, fitness events, and annual celebrations. In alignment with our commitment to our communities, we host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

AAEO & VEVRAA

IT Concepts is an Affirmative Action/Equal Opportunity employer and a VEVRAA (Vietnam Era Veterans' Readjustment Assistance Act) Federal Contractor. As such, any personnel decisions (hire, promotion, job status, etc.) on applicants and/or employees are based on merit, qualifications, competence and business needs, not on race, color, citizenship status, national origin, ancestry, sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or related medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.

IT Concepts maintains a strong commitment to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure that our hiring practices align with these requirements.

As a part of our VEVRAA compliance efforts, [Company Name] has established an affirmative action plan that outlines our commitment to the recruitment, hiring, and advancement of protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for r