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Job title             Quality Manager
Location            Mansfield, TX (Onsite)
Duration           Full time (Direct hire)

Position Summary
The Quality Manager is a proactive leader who works under the guidance of corporate policies and procedures while adhering to all customer product standards and specifications managing the quality system for their assigned location. The Quality Managers strategic focus is to work with the plant operations team to continuously improve the quality that is built into companys products. This role is to lead and champion a continuous improvement culture of reliability and customer satisfaction within the plant. To establish and maintain quality and compliance systems that are consistent with corporate guidelines, objectives and customer requirements. This position has the principal accountability for the quality of all products produced at the facility and the qualification of all raw materials, vendors and maintenance of any plant certifications (such as AIB & ISO).

Responsibilities

Quality

Ensuring on-going customer quality standards are being met on shipped product.
Identify, measure, maintain and communicate key customer satisfaction measurements (OTIF, DI, Response Time, etc).
Ensuring on-going compliance to the established systems.
Assist the plant manager with any issues regarding quality investigation or quality reporting.
Coordinate timely, formal preventive action responses to customer complaints.
Customer liaison activity where appropriate.
Managing the daily activity of the quality staff to possibly include lead persons, auditors, lab personnel and clerical positions.
Working with Corporate Quality on developing and implementing standardized processes.
Establish and maintain Statistical Process Control as a working tool within the facility.
Training of plant personnel in quality processes & standards.
As the functioning ISO facility representative (where appropriate) develop, implement and maintain the ISO conforming Quality and Documentation System.
On-going maintenance of certification programs for both the plant and personnel.

Compliance

Ensure that material components (resin, inks, pigments, etc.) conform to federal and state regulations.
Assist the plant manager with issues regarding site environmental, safety and housekeeping issues.
Assess environmental risks relating to lading spills resulting from defective containers.
Ensure that all federal and local UN, DOT, EPA and FDA regulations are being conformed to and that reporting is being kept up to date.
Training of applicable plant personnel in all compliance related activities (including facilitating HAZMAT (DOT) General Awareness Training).
Monitor & maintain plant compliance with AIB standards.

Other Duties

Changing the culture from the current product mind set to one that is process oriented.
Developing and implementing initial quality systems, standards and processes.
Develop a quality team capable of enhancing and maintaining a successful quality process.
Manage increasing volumes and part complexity into the quality system quickly and efficiently.
Assist new product development through the application of effective, specialized (when necessary) quality processes and procedures.
Consistently meet regulatory requirements.
Other duties or special projects as assigned.

Job Requirements

College degree preferably in engineering or business.

Minimum of 5 years mfg quality systems experience with at least 2 years in a leadership role.

Experience with customer, vendor and sales force interaction.

Understanding of UN, DOT, EPA and FDA requirements on a federal and local level or the ability to quickly be educated in those areas.

ISO9000 and / or AIB experience desired.

Experience in plastic manufacturing processes such as injection and/or blow molding.

Solid background in statistical measuring & problem solving tools as SPC, Root Cause, PDCA, etc.

Experis

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