ESSENTIAL DUTIES include the following. Other duties may be assigned.

• Reports to work with a positive attitude, on time and ready to work.


• Maintains high customer satisfaction standards.


• Maintains a professional appearance.


• Keeps work area neat and clean.


• Answer and route all incoming calls to the proper person.


• Communicate with callers in a professional, friendly and efficient manner, while striving to minimize the time they are on hold.


• Take thorough messages, indicating the callers name, company if applicable, the time and message the caller wishes to leave.


• Communicate messages to the appropriate parties in a timely manner.


• Provide basic information to callers who have general inquiries.


• Assist business office with miscellaneous duties, when time allows.


• Notify telephone maintenance company of switchboard difficulties


• QUALIFICATIONS


• Ability to communicate effectively.


• Independently motivated with the ability to work within a team environment.


• Excellent customer service/satisfaction skills.


• Organized and computer proficient.


• Clean DMV.