Report this job

---

What is the problem? *

Incorrect company
Incorrect location
Job is expired
Job may be a scam
Other

Job Description

Roles and Responsibilities are:

1. Reception Handling

• Mails and Telephone Calls
• Visitors

2. Maintaining Office / Administration Records

• Attendance Registers (Employees and Temporary Staff)
• Biometric System Update / Maintenance
• Prepare Purchase / Work Orders for Vendors
• Bills Records - Miscellaneous, Telephone, Electricity Bills, Airtel CUG
• Cash / Cheque Handover to Vendors
• Food Menu - External

3. Maintaining Various Client Service Related Records

• Courier Register
• Tea/Coffee Machine Reading
• Business Center Services
• Meeting Room Booking
• Pantry Service
• Complaint Register (Vendor, Client, Internal)
• EPABX, DID, Virtual Office Records

4. Providing Business Center Services

5. Client Servicing - Helpdesk

• Handling Client Complaints and Distributing to Concerned Departments / Vendors
• Ensure Complaints are Handled within Agreed SLA

6. Managing Meeting Room Bookings

7. Issue of Stationary to Staff and Clients

The right person for this position should have:

1. Pleasing Personality
2. Smart Thinking
3. Ability to Communicate in English
4. Good Written & Verbal English
5. Good Presentation and Technical Writing Skills
6. Excellent MS Office Skills (Word, Excel and PowerPoint)
7. Ability to Manage a Team of Office Boys

Preference will be given to candidates with:

1. Hospitality Management Course or YWCA Secretarial Practice Course
2. Past Experience with Hospitality Industry

Employement Category: