Description

Are you looking to join an innovative, multi-disciplinary group of practices that will allow you to make an impact on the dental world? Are you focused on quality patient care? If so, Rock Dental Brands is looking for you! This position is our practices first impression to our patients. A positive, pleasant attitude is an absolute must, both in person and when on the phone. This position is the cornerstone of the practice and has both internal and external customers.



As a receptionist, your duties will involve patient scheduling, confirmation, dental health records, patient accounts, insurance eligibility, and direct customer service. You will be required to perform general housekeeping and maintain office stock levels as needed. The goal is to serve and provide superior support to patients while working hand-in-hand with dentists, dental assistants, and the team leader to ensure patient treatment time is maximized.



Skills

• Excellent verbal and written communication skills


• Extensive organization skills and attention to detail


• Ability to multi-task and manage time efficiently.

• Occasionally lift up to 25 pounds and/or move, push/pull objects up to 50 pounds.


• Perform detailed work, using arms, hands and fingers to manipulate the required office equipment.


• Sit for long periods.


• Use repetitive motion of the hands and arms.


• Hand-eye coordination and manual dexterity.


• Use close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• High school diploma


• 2 years office experience desired


• Legible handwriting


• Basic Computer skills


• Team Player


• Can accept constructive criticism. Is proficient in using conflict resolution and problem-solving techniques in managing interpersonal conflict and patient complaints.

Work Environment



While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals and risk of radiation. The noise level is usually moderate. Since everyone within the practice works on a time schedule governed by patients’ appointments, the work and general environment can become somewhat hectic at times. Therefore, it is essential that the employee is able to, both physically and emotionally, effectively handle the normal anxieties associated with the job. Periodic travel to various locations may be required.