Northeast Georgia Physicians Group  is seeking a Receptionist/Records Clerk-File Clerk to provide receptionist and filing duties for location(s) that services all clients. May float to other locations as needed. Full time and part time are available,The good part of this position is that you can work from any LOCATION in the US(Remotely).

 

Job Duties:

• Answers all calls in a professional, warm, courteous, and efficient manner in accordance with organization’s customer service efforts. Transfers calls to voice mail or takes accurate written messages and proper and prompt delivery.


• Answers all incoming calls from clients regarding their appointments which include new and follow-up appointments, cancellations, and rescheduling.


• Ensures that clients are announced to appropriate staff person.


• Schedules ongoing appointments for other locations.


• Enters staff schedules and prints visit tickets.


• Collects payments from clients as required. Reconciles cash box and completes deposit or distributes cash drawer to designated person, as assigned.


• Performs opening/closing duties as assigned.


• Provides quality and timely support to both internal and external customers and strives for customer satisfaction.

Requirements

• High school diploma or equivalent required with two years of closely related office experience strongly preferred.


• Must have previous experience in data entry.


• Ability to handle multiple-line phone system and busy waiting room simultaneously, to communicate clearly and effectively with a variety of people and be a team player.


• Excellent customer service skills, flexibility, strong multi-tasking skills, and excellent organizational skills required.


• Must be proficient and accurate in computer use, including Microsoft Word.


• Knowledge of skills to work with youth/adults affected by trauma preferred.

Job Types: Full-time, Part-time

Salary: $14.00 to $19.00 /hour

Experience:

• data entry: 1 year (Preferred)


• records management: 1 year (Preferred)


• office: 1 year (Preferred)


• computer: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)