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Do you want to dive in the fast-growing industry of drones and get a rewarding experience in a dynamic start-up environment?
At Flyability, we believe that robots should be sent into hazardous places and dangerous situations instead of humans. To support our belief, we created Elios, the worlds first collision-tolerant flying robot that for the first time allows remote entry to complex and indoor spaces. With more than 100 employees, Flyability is the pioneer in the UAV indoor inspection industry. Joining Flyability is not just taking on a new job, it is seizing the opportunity to improve the life of millions of people and build the future of robotics.
To complete our creative and dynamic team in Denver, CO, we are seeking a:
Regional Account Manager
Starting date: as soon as possible
Your role:
Your mission will be to manage a portfolio of 10-20 large accounts with the aim of making them successful using the Flyability hardware, software, and services. By actively interacting with the pilots, the users and the various stakeholders at regular intervals, you will also be responsible for mapping the accounts, retaining/upgrading existing contracts and enabling the adoption of new business.
You will need to rapidly identify the main pain points that might be part of the customer experience, and to mobilize the adequate resources to fix them in a timely manner. This will require a good understanding of the industrial world, and of the large account structure specificities.
You will interact with relevant internal (global, regional and local) teams to deliver expertise to achieve an outstanding customer experience.
You will report to the North America Managing Director and the Global Key Account Manager.
What you will own:
- Own the revenue objectives and growth strategy of the assigned account portfolio
- Responsible for the overall account health, ensuring that renewals are closed on time and risks are identified early; consistently looking to drive upsell off renewal transactions
- Identify opportunities to expand into new sites / departments and oversee the full sales opportunity lifecycle
- Schedule and lead regular interactions with Flyability users from the assigned account portfolio to build trusted relationships
- Coordinate with other departments to take action based on customer feedback to create a continuously improved experience
Requirements
Your profile:
- Bachelor's degree and 3+ years of experience working as account manager or customer success representative or Masters in engineering or business administration
- Fluent in English, Spanish or French are an asset
- Strong communication and relationship building skills to become a trusted client advisor. Ability to communicate complex topics simply and articulately to various audiences
- Ability to build customer strategy and plan for both pre & post-sales that focuses on customers use cases and technology levers
- Strong curiosity for industries, clients, and technology
- Influence management skills
Requirements:
- Must be eligible to work in the United States
- Must be able to travel up to 50%
- Must be able to perform tasks on industrial sites
- Must possess a valid drivers license
- Must be able to remain in a stationary position for extended periods of time
- Must be able to move boxes and crates weighing up to 60lbs, including up and down stairs
Flyability is a young Swiss company that values independent thinking combined with a collaborative spirit. Every day, you will have the opportunity to share your ideas and contribute to solving problems. We all work together, and each voice is important to move forward.
Ready to join?
Flyability is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Flyability is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Flyability are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Flyability will not tolerate discrimination or harassment based on any of these characteristics. Flyability encourages applicants of all ages.
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply regardless of your past experience or resume, we'd love to hear from you.
Benefits
- Salary Range $83,000 to $93,000 OTE
- Uncapped commission scheme for overperformance
- Health insurance paid for employee
- Participation for dental insurance
- 401k matching
- STD, LTD and AD&D paid for employee
- Life insurance paid for employee
- 15 days PTO + 9 federal holidays
- Annual trip to Switzerland
- Vision and supplemental life insurances available
- Phone stipend for frequent travelers
Flyability
