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Marsh McLennan
is seeking candidates for the following position based in the Melbourne or Sydney office:


Regional Director, People Services Pacific



What can you expect?


An exciting opportunity has become available for an experienced HR Leader to join Marsh McLennans People function. Reporting to the Chief People Officer, Pacific Region, the
Regional Director, People Services
will be a key member of the leadership team.

Your primary responsibility is to lead a team of HR Managers across the region to support our People Leaders and colleagues. You will collaborate closely with People Partners, COE and Shared Services colleagues, and other colleagues across the business to provide seamless delivery and advice. You will be a strong change agent for the function, actively driving opportunities to optimise and standardise across our businesses within the Pacific Region and with peers internationally, ensuring we have our colleagues experience front of mind in everything we do.


What is in it for you?


Join the worlds leading professional services firm in the areas of risk, strategy and people

Play a key role in building the People Function in the Pacific and working with global HR colleagues

Lead a team of HR Managers who provide advice, support and coaching to People Leaders

Play a significant role in the deployment of HR programs and initiatives

Professional environment where your career path really matters and is supported in our global organisation

Work in a fun, dynamic, nurturing and fast-paced environment

Leading training and development programs


We will count on you to:


Establish a cohesive framework across the service areas, ensuring clarity of roles and responsibilities, seamless hand offs, strong internal controls and work processes within the individual respective areas

Understand regional employee-related statutory requirements and design work processes and standards in alignment with these requirements

Provide oversight and guidance to Lead/Senior HR Managers on the implementation of enterprise-wide tools, systems, platforms and processes

Collaborate with COE leaders, HR Services leaders and People Partners to translate global and regional business and HR needs into leading practice, cost effective and high-quality HR services

Develop solutions, processes and tools that balance enterprise and business needs

Drive process excellence (identification of opportunities and delivery of solutions) through partnership with other groups (e.g. HR Services)

Lead the HR Manager team, including succession planning and development of capability

Provide oversight of planning for and implementation of the portfolio of initiatives within HR which impact People Managers


What you need to have:


Previous experience in a leadership role in HR, including responsibility for implementing business improvement programs

Experience leading teams delivering services, across multiple locations and time zones, ideally in an Operations environment

Knowledge and experience of operating in the relevant regulatory/statutory environments and markets

Experience in roles working with external organisations (e.g. regulators, unions)

Passion for delivering excellence through collaborating and working in partnership with others

Relentless focus on business priorities and opportunities to create enhanced value and improved outcomes

Sound understanding of the contribution this role makes to the quality of people management across the region and therefore the colleague experience

Whilst many leadership capabilities are important for this role, those that will be particularly critical to success include:

Collaboration

Decision making judgement

Change leadership and agility

Customer/market focus (recognising that the customer is internal)

Operational excellence

Strategic thinking

Emotional strength


About Marsh McLennan:


Marsh McLennan (NYSE: MMC) is the worlds leading professional services firm in the areas of risk, strategy and people. The Companys 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well-being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit (link removed), or follow us on LinkedIn and X.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal record check prior to commencement of employment.


Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.


Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family. Marsh is proud to be an accredited Family Friendly Workplace, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search Marsh under endorsed employers.