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Relationship Manager
Location: IN-Bangalore
Jobcode: 64229a0aca7a8f10af155fd7
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• Handle the queries and concerns received by the investors and educate them with the correct process.
• Resolving customer complaints brought to your attention.
• To get thorough with the customer service process and products in depth understanding.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• A minimum of 6 months experience.
• Excellent interpersonal and written and oral communication skills.
• Knowledge of CRM systems.
• Basic computer skills, preferred if worked on any resolution systems.
• Knowledge of mediation and conflict resolution techniques is preferable.

Leaf Round

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