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Remote AWS Connect Engineer Only US Citizen
Location:
US-TX-Dallas
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Hi

Hope you are doing Great!
please find the requirement below, If you find yourself comfortable with the requirement Please Reply back with your updated resume and will get back to you or I would really appreciate if you can give me a call back at my contact Number

Title: AWS Connect Engineer

Contract Role: Initial 7 months + (C2C )

Location: 100% Remote Work (Company Resides: Des Moines, Iowa)

Interview process: Virtual (Video) interview or Phone Interview

Visa : Only US Citizen

Brief Job Description:

Position Description:

  • SFG is looking for a technical consultant with experience setting up Amazon Connect with Service Cloud Voice and Amazon BYOA instances.
  • Required Skills:

  • Strong verbal and written communication skills
  • Develop new and support existing advanced call flows
  • Setup new and support/manage existing call queues
  • Maintain and develop voice interface diagrams
  • Support upgrades to Service Cloud Voice
  • Support the lifecycle of call data and call recording
  • Work with the infrastructure team in support of phone number management
  • Agile/Scrum experience
  • Dev Ops background
  • Should be:

    • Team player
    • Do'er build, port over #'s
    • Understanding of Agile/Scrum
    • Devops ADO usage, general knowledge (ADO is preferred not required, other like tools are OK)
    • Needs to be able to work with the business, share knowledge
    • 3-5 years of experience (can be combined with other tools)
    • Fin Svcs general understanding, doesn't require industry experience but understand the life/annuity product offerings
    • Flexible, OK with ambiguous environment
    • Laid back team but high performers

    Best Regards,
    Surendra

    Teklibrium LLC

    Surendra Pratap Singh | Technical Recruiter
    Cell :
    Fax : 410-826-3958

    Email : surendra@teklibrium.com

    Website: (link removed)

    Address: 8115 Maple Lawn Blvd Suite 350, Fulton, MD 20759

    DataStax Cloud Partner || Oracle Gold Partner || IBM World Partner

    Teklibrium LLC Confidentiality: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it and any attachments, from your computer. Furthermore, The Company accepts no liability for the content of this email, for any promise or representation made herein, or for the consequences of any actions taken based on the information provided unless the same is confirmed in writing executed by the Company's CEO, VP Operations, Director, or a division president (each an "Authorized Representative"). No employee or agent is authorized to conclude or enter into any binding agreement on behalf of the Company with another person or entity except an Authorized Representative.

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    Job Description:-

    Teklibrium LLC.

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