Remote Call center rep needs call center experience

Remote Call center rep requires:

• Call center experience preferred.


• Excellent communication skills.


• Basic knowledge of computer applications.


• Must have Internet Service (cannot connect via WIFI); must have modem connection o Home computer, monitor and headset that will allow agent to answer calls o Allow required software to be uploaded to their computer (CT Soft-phone, which allows incoming calls)


•  Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle


•  Will need to be able to work a shift between 9am-9pm EST Monday-Friday

Remote Call center rep duties:

• will answer phones from potential and existing customers


• ask specific questions to determine need and then transfer to the appropriate dept.