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Remote Change Mgmt Specialist (Prosci and|or CCMP)
Location: US-TX-Dallas
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Job Category - Primary Process Improvement and Transformation Work Location 4140 Church Road City Atlanta, Baltimore City, Boston, Burlington, Charlotte, Cherry Hill, Concord, Fairfield, Greenville, Miami, Mount Laurel, New York, Philadelphia, Portland, Providence, TD Footprint, Vienna, Washington, Wilmington State Delaware, Connecticut, District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, TD Footprint Pay Range $83,720 - $136,240 annually Job Searches Match Statewide Department Overview - The Change Mgmt Specialist Lead plans and/or executes on the end-to-end delivery of Change Management activities throughout the lifecycle for assigned programs / projects / initiatives in alignment with the change management strategy and business objectives.
Job Details Depth & Scope: - Highly seasoned professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas
- Leads the change management workstream for programs/projects of significant scale / complexity
- Accountable for own work and sometimes others; acts as an escalation point or knowledge resource related to change methodology / tools for others in their own area or on the project team
- Responsible for the quality and timeliness of all change management deliverables for the program / project or multiple workstreams.
- Consults with senior stakeholders to ensure change management is meeting the needs of the business and project / program
- Provides advice and guidance on which components of TD's change methodology and framework should be in scope to align with the project / program goals
- Integrates knowledge of change management methodology with the overarching business strategy and project / program strategy to recommend and implement effective change management interventions, across multiple stakeholder groups
- Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve change management efficacy
- Acts as a subject matter expert / lead, integrating cross-function understanding within their own field of specialty; manage team(s) of related specialists
- Solves complex problems; leads efforts or partners with others to develop and implement new solutions
- Uses sophisticated analytical thought to exercise judgement and identify solutions
- Impacts the achievement of project / program or business objectives for scoped work
- Work is guided by policies and industry standards/methods
- Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across senior stakeholders
- Works autonomously as the lead and guides others within area of expertise
- Acts as the change management lead for Tier 2, high risk, strategic and regulatory projects or programs; may lead on Tier 1
Job Requirements - Must be eligible for employment under regulatory standards applicable to the position.
Education & Experience: - Undergraduate degree
- Relevant Change Management Accreditations
- 7+ years related experience, working in a project environment
- Advanced knowledge of change management principles, industry best practices, lines of businesses supported, project management, organization practices, business culture(s) and business transformation
- Knowledge of current and emerging trends
- Knowledge of risk management environment, standards and regulations
- Knowledge of project/program support, planning and implementation
- Ability to contribute to strategic direction of the function and provide advice to senior leadership
- Ability to lead, plan, implement and evaluate program/project activities to ensure completion of product initiatives
- Skill in mentoring, and coaching
- Skill in using software tools, data analysis methods and reporting techniques
- Skill in using computer applications including MS Office
- Ability to communicate effectively in both oral and written form
- Ability to work collaboratively and build relationships across teams and functions
- Ability to work successfully as a member of a team and independently
- Ability to exercise sound judgement in making decisions
- Ability to analyze, organize and prioritize work while meeting multiple deadlines
- Ability handle confidential information with discretion
Qualifications Experience delivering change within Wealth or Regulatory projects strongly preferred Company Overview Our Values
At TD, we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and behaviors. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career, and be part of our caring and inclusive culture.
Making Your Well-being a Priority
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment, so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, theyll always have access to the TD community to experience our culture of care.
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, were here to support you towards your goals. As an organization, we keep growing and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, were committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. Were dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity. Accommodation If you are a candidate with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations
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