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Are you a relationship builder? Do you love meeting new people and winning others over? Can you handle crucial conversations while providing a positive experience?
RentVision is looking for a communication-savvy people-person who loves technology to join our account management team. In this role, you will...
- Be the face and voice of RentVision to your book of clients
- Provide remarkable service and help resolve client issues
- Advise clients on apartment marketing and revenue management performance
- Establish and grow lasting partnerships with clients and coworkers
Expect to work with a wide variety of personalities and get a lot done! Our client success team members bring the personal touch to our business by going the extra mile for our clients. Your day-to-day will involve a lot of back and forth communication both internally and externally. The ability to communicate effectively is a must!
This is a full-time, exempt, and salaried position that will work in our Lincoln, NE office.
Requirements
Exhibit high learning agility and problem solving skills.
Exhibit a capacity to grasp abstract concepts swiftly and navigate diverse information to identify patterns and draw insightful conclusions. This role demands individuals with high learning agility and exceptional problem-solving skills..
Have exceptional communication skills.
Demonstrate outstanding communication skills across various platformsZoom, phone, email, or in person. As the primary client contact, excellence in communication ensures a seamless process, fostering lasting relationships.
Enjoy developing new relationships.
Bring high-energy enthusiasm to building relationships. Client Success Managers should go beyond winning clients, creating remarkable experiences through energetic, timely, helpful, and transparent interactions.
Agree with the saying: There is no I in Team.
While each client success manager has a book of clients, we work best when we work together and rely on one another to deliver solutions to all clients. We embrace collaboration over competition.
Juggle multiple projects at once.
Our work is time-sensitive - youll work quickly to manage many (sometimes unpredictable) situations that require swift action to ensure our clients have a positive experience. Being able to effectively prioritize tasks is essential.
Can see to the details.
As the go-to person for your clients, you will need to ensure that nothing falls through the cracks. You must have the ability to handle and keep track of the volume and variety of client needs.
Are eager to keep learning.
Digital advertising is ever changing and evolving, and RentVision strives to be on the cutting edge. To excel in this role, you must embrace and be able to quickly learn and adjust to the constant updates and upgrades that are a part of working in the digital space.
Are able to travel.
While the majority of your client interaction will be over the phone or virtual, some travel will be required for in-person meetings. Expect to travel approximately 2-4 weeks a year.
Work on site.
Were looking for applicants who live in Lincoln, NE, or the surrounding metro area, who would enjoy working in-person at RentVisions offices.
Benefits
Work at one of Lincoln's Best Places to Work in 2022
RentVision was recently recognized as Lincoln's #2 Medium Sized Company Best Place to Work. The honor was given to RentVision based on Quantum's employee engagement scores as compared against 120 other companies in Lincoln, Nebraska.
401k Match
Planning for your financial future is important. We offer enrollment in our company sponsored 401(k) as well as contribution matching to help you get it done.
Health Insurance
We care about your health. RentVision offers enrollment in health, vision, dental insurance plans, and also pays a portion of health insurance premiums.
Life Insurance
Youre important to us and we want you to know that. We offer life insurance to employees at no out-of-pocket cost.
Long Term Disability
Were here to help when the unexpected happens. We provide long-term disability insurance to all of our employees.
Flexible Workdays
We know that life can be chaotic. To add some flexibility to your schedule, RentVision practices a "core hours" system, which means that the start and end to your workdays are more flexible. We also give all employees the option to work remotely on Wednesdays, which is a great way to break up the week and find quiet time for deep work.
Paid Time Off
Its all about that healthy work-life balance. RentVision provides paid time off and extra time off around Thanksgiving and Christmas. We also provide a PTO Kickstart of 3 days, because we know that chaos happens at the worst possible times! We want our employees (even new ones) to feel that they have the freedom and flexibility to handle life outside of work.
Parental Leave
At the end of the day, family matters most. We know the importance of those precious moments you have with your new little one(s), so we provide parental time off.
Fizzy Friday
You work hard all week, so why not have a little fun on Friday? At 3:30 PM we celebrate a weeks worth of work with games, snacks, and fizzy beverages. Hope you like competition.
Recognition Lunch
Youre one in a million, and we want you to know that. Every month we celebrate our employees with a catered lunch and recognition galore.
Unlimited Coffee
Need a pick-me-up? Weve got a coffee machine stocked full of cappuccinos, lattes, black coffee, and more.
Discount Gym Membership
If you've got the drive, we've got you covered. We partnered with a local gym to provide a total package gym membership for just $10 a month.
About RentVision
RentVision was founded in 2009, after our Founder and CEO, David Watson, spent multiple weekends hunting for an apartment. After weeks of searching, he signed a lease on a unit hed never seen. Frustrated by this experience, David believed there had to be a better, easier way to confidently rent an apartment. This sparked the idea for a new innovationthe industry's first Walkthrough Video Tour. RentVision has been innovating, developing, and growing ever since.
Today, we create software platforms, build websites, offer strategic advising, deliver media solutions, and travel the country sharing industry knowledge. We are part tech company and part full-service organization, combining the best of both worlds: excellent software solutions with remarkable client service.
Our Purpose: To consider others as more important than ourselves.
Our Mission: To make renting apartments easy.
Our Vision for Our Clients: To deliver a predictive leasing platform that optimizes marketing and revenue management.
Our Vision for Prospective Residents: To help people rent an apartment without needing to drive anywhere.
Our Core Values:
- Be Remarkable - We use our intelligence, personality, and unique skills to deliver amazing results.
- Systemize Excellence - We build and do what is excellent, efficient, and repeatable.
- Considerate Candor - We seek and give direct feedback that is thoughtful and productive.
- Maximize Talent - We know our weaknesses. We live in our strengths.
- Team Hustle - We deliver success through hard work and camaraderie.
| Client Success Manger | Account Manager | Marketing Advisor | Corporate Account Manager | Account Executive | Customer Success Manager | Marketing Manager |
RentVision
