Reporting to: Commercial Manager

Place of Work: Home based in UK - Some travel will be required to attend meetings and events (with advance notice provided)

Starting: January 2024

Salary: 30-33k per annum

Hours: Full-time (although would consider flexible hours if required)

Company Overview:

The Focus Travel Partnership is the UK's leading business travel consortium, dedicated to providing outstanding support and services to its TMC Partners. We are seeking a highly organized and efficient Commercial Support Executive to join our team. This role plays a crucial part in ensuring the smooth operation of our commercial activities and supporting our valued partners.

Key Responsibilities:

Commercial

Supplier engagement (air): management of niche market airlines in conjunction with Commercial Manager

Supplier engagement (rail): support of rail programme (with potential to manage full programme after probationary period)

Fares Support: Support of nett fare programme

ACMs: Managing with the relevant Travel Management Company (TMC)

Invoices: Requesting/raising invoices and monitoring payments

Debt Management: Chasing outstanding payments with suppliers

Data

Performance statistics: Gathering statistics from airlines

Analytics Reports & Airline Reports: Generating and analysing data

Marketing and events

Extranet Updates: Keeping the online platform current

Marketing Packages: Administrative support and fulfilment

Marketing Funds: Reallocation and reconciliation

Product Incentives (Extranet): Setting up, monitoring, promoting, and managing prizes

E-Newsletters: Creating and publishing to TMCs and on the Extranet

Virtual training: Setting up and managing virtual sessions with suppliers, promoting and monitoring usage

Invitation Management: Sending invites and finding replacements when needed

Administration:

Supplier NDAs: Handling non-disclosure agreements

CRM Maintenance: Keeping supplier partner information up to date (airline-related)

Annual Partnership Agreements: co-ordination of document creation, sending through CRM, managing responses, and setting up payment basis

Skills Required:

Highly organised and efficient with exceptional attention to detail

Good understanding of operational processes of a business travel TMC eg GDS, OBTs, fare construction, distribution

Experience in working through a ticket-based helpdesk

Proficiency in presenting in a virtual environment

Ability to work effectively within a remote team

Excellent communication skills, with the ability to motivate and inspire others, simplify complex concepts, and convey key messages to diverse audiences

Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint

Good analytical skills

Report production skills

If you are a dedicated and organised professional with a passion for the travel industry and possess the skills mentioned above, we invite you to join our dynamic team and contribute to the continued success of the Focus Travel Partnership.

Please submit your CV and detailing your relevant experience and explaining why you are the ideal candidate for this role to Dani Ives danii@focustravel.uk

The Focus Travel Partnership is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.