Customer Service Documentation DeveloperExperienced Information Developer/Technical Writer with more than 5 years of experienceHands-on experience with developing customer service documentationKnowledge of Electrical wiring harness and schematic Capital logic 2207Experience with service tools and its specifications used for vehicle servicingGood understanding of Agile environment & alignment to Agile writing principlesExcellent verbal and written communication skillsExperience with cross-site collaboration for content developmentGather data from and work with PLM, R&D and to ensure appropriate creation and timely delivery of technical publications to coincide with product releaseTo work with cross-functional TeamsKnowledge of XML and DITA XML authoring using PTC Arbortext EditorKnowledge of PTC Creo view and PTC WindchillExperience with Teamcenter Unigraphics to understand Layout and graphics illustrationWork to improve the content and appearance of customer documentation continuouslyAchieve expert product knowledge to produce quality materials and high-level technical solutions being developedExcellent analytical and problem-solving skillsExperience in providing automation solution for Arbortext as per customer s requirementExposure in Automotive Domain if anyDevelopment of appropriate documentation to support technical publication manualsThe candidate must have bachelor s degree in electrical engineeringAbility to communicate effectively across multiple levels of management