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Vert Energy Group, an Inc. 5000 Fastest Growing Company, is seeking a highly-motivated & detail-oriented Customer Success Representative who is interested in joining the fast-growing Energy Efficiency & Sustainability Industry.
This is a full-time remote position that involves working with our Customer Service and Business Development teams with duties including, but not limited to, the following:
Responsibilities:
- Onboarding new clients
- Hosting demos of our SaaS platform
- Responding to client inquiries
- Managing large client accounts
- Renewing client subscriptions
- Follow and implement procedures designed to improve customer retention
- Promote upsells and client referral program
Requirements
- 1-2+ years experience in a Customer Service role preferred.
- SaaS platform experience preferred.
- Sales & Management experience preferred.
- HubSpot CRM experience is strongly preferred.
- Exceptional verbal & written communication.
- Ability to work standard PST business hours. This position can be based anywhere in the US. Applicants outside of the United States will not be considered.
Benefits
- Starting range: $19.00 - $25.00 per hour depending on experience
- Eligible for monthly & quarterly performance bonuses
- Equipment reimbursement funds
- Professional development program
- 401(k) with matching up to 5%
- Health, Dental, Vision insurance options
Vert Energy Group
