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Overview TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is to one of Our clients is an American telecommunications company headquartered in Monroe, Louisiana, that offers communications, network services, security, cloud solutions, voice, and managed services. Position : Operations Technician II Location : Remote Duration :12 Months Job Type : Contract Work Type : Remote Description: Candidate Details: Top 3-5 skills/technologies and qualifications required: Network skills, Protocol knowledge, Technical Troubleshooting skills Non-technical Skills are necessary (such as communication, problem solving, team player, i.e.): Good written and verbal communication as well as high level of customer service skills Ideal Candidate background and how many years required: 5-8 years related experience. certifications that the candidate must possess: CCNA is preferred, but not required Works on relatively straightforward installation and/or maintenance assignments on network switching equipment. Technician for customer/company network systems installation and/or maintenance activities. Monitors network operations and resolves routine network monitoring problems. Monitors network performance; conducts routine monitoring equipment installation and maintenance activities; resolves routine trouble tickets. Minimum Qualifications: Associate degree or equivalent education and relevant experience. Minimum 3-5 yrs related experience in specific area or equivalent. May require technical certification. TekWissen Group is an equal opportunity employer supporting workforce diversity.