About Company Statement:

S&P Global delivers essential intelligence that powers decision making. We provide the world's leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you'll help solve complex challenges that equip businesses, governments, and individuals with the knowledge to adapt to a changing economic landscape.

Now About the Role:

The Role: Order to Cash Technology Business Analyst Intern

The Team: We are responsible for the management and improvements of the Business Applications that drive S&P Global. Our team leads many internal applications from Salesforce, Order to Cash, Order Fulfillment, Reporting and Workflow tools. You will have the opportunity every single day to work with people from a wide variety of backgrounds and to develop a close team dynamic with coworkers from around the globe.

The Impact: As a Technology Business Analyst Intern you will learn and assist S&P Global Salesforce Platforms team to achieve mission critical billing solutions for our customers.

What's in it for you:

This position provides an unprecedented opportunity to shape the future of the S&P Global S&P Salesforce Instances. You will learn from leadership and our large team of in-house Salesforce professionals and become a visionary in the future state of the platform as it scales out across the division. You will have the opportunity to design solutions based on Salesforce best practices and use your technical project management skills to lead large projects end to end in an Agile environment across one or multiple CRM teams.

Responsibilities:

• Assist with pulling Azure Dev Ops reports, monitor key progress, send summary emails during key meetings, etc.
• Assist with SOX reporting duties, documentation, small projects as defined by the functional architect leadership.
• Communicate with all levels of client resources across project management, executive needs, sales, pricing, order, and billing teams.
• Learn Salesforce functionality as an admin and business user flows as well
• Assist with the design of Salesforce solutions and project planning. Add value in all stages of project work (definition, development, deployment)
• Learn how to migrate and understand data on the Salesforce CPQ Platform.
• Coordinate with QA, UAT and Go-Live Activities
  
  
  

What We're Looking For:

• Strong aptitude to understand business functions and apply them to systems.
• Some familiarity with CRM, ERP, and Commerce Technology Systems
• Preferred hands-on proactive training experience on Salesforce Trailhead (share your trailhead profile).
• Thorough knowledge of delivering projects in an agile scrum environment
• Able to participate and be a productive member of the team. Must be able to manage time with multitasking.
  
  
  

Basic Qualifications:

• Strong initiator and ability to work with limited supervision
• Strong Excel skills (ie, XLOOKUP, MATCH, Nexted IF Statements)
• Strong problem solving, critical thinking, troubleshooting, and analytical skills to set up and interpret logic, data, and rule relationships
• Excellent verbal and written communication skills
• Demonstrated listening, analytical, organizational, and time management skills
• Demonstrated ability to work independently and cross-functionally, including in high-pressure situations
• Willing to occasionally support month-end close activities
  
  
  

Preferred Qualifications:

• Salesforce knowledge & experience is added benefit.
  
  
  

This role is limited to persons with indefinite right to work in the United States.

Flexible Working (optional)

We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.

Return to Work

Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

Grade/Level ( relevant for internal applicants only ): 5

The Location: Princeton, NJ.

Compensation/Benefits Information (This section is only applicable to US candidates):

S&P Global states that the anticipated base salary range for this position is $25 to $30 per hour. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications.

This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: (link removed)pliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster (link removed) describes discrimination protections under federal law.

203 - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), HUMRES203 - Entry Professional (EEO Job Group)

Job ID: 294705

Posted On: 2023-12-11

Location: Houston, Texas, United States