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PL SQL Job description: 5 years experience in development of software solutions utilizing a variety of programming languages including SQL, C#, Java, JavaScript, etc. 3+ years healthcare development experience with EMR systems Excellent knowledge of and proficiency in the software development lifecycle phases, project management, process management and change management Experience with ticketing systems such as SalesForce preferred Application experience with MS Windows, MS Office, MS Teams, MS Outlook, and wireless communications/mobile device management Excellent proficiency in problem solving and troubleshooting production issues Excellent program debugging and proficiency in troubleshooting production issues Excellent interpersonal and communication skills Excellent organizational, time management, customer service, prioritization, and multi-tasking skills Knowledge of HTML, HL7, XML, JSON, Wiki, etc. is preferred Knowledge of Linux and Windows operating systems is preferredRoles and Responsibilities: Monitor tickets for severity and impact Respond to issues in accordance with established Standard Operating Procedures and Service Level Agreements Communicate proactively with Business to assess issues and provide periodic status updates, both short-term and long-term Perform assessment analysis to identify scope of problems and escalate recurring issues to management Support Problem Management calls; provide technical skills to research issues as required and participate on escalations and issue resolution teams to address chronic, priority issues Proactively monitor application error logs and resolve issues as required Analyze issues by performing root cause analysis; research, design, and code short-term and long-term solutions Maintenance of existing integration code with enhancements and improvements Provide software support for existing applications Develop and execute unit, system, and user acceptance test plans; Develop functional and design specifications Manage projects to completion. Keep abreast of the new technologies in the organization and organizational impact Demonstrate ability to communicate effectively with all levels, including customers, technical personnel, and management