Report this job

---

What is the problem? *

Incorrect company
Incorrect location
Job is expired
Job may be a scam
Other

As Senior Salesforce Administrator, you'll play a vital role at RapidScale's We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. Our Salesforce user experience is of great importance to us, therefore the Senior Systems Engineer - Salesforce should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.We are looking for someone with a deep understanding of the Salesforce platform, who can understand both our current setup and our business objectives, in order to quickly identify areas of improvement. The Senior Systems Engineer - Salesforce should be comfortable with change management and governance, as well as communicating, prioritizing and managing all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman's terms, clearly explaining design options and their potential impact.This is a varied business facing role, with the following responsibilities: All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports Understanding of basic triggers/Apex code knowledge Sandbox environment management DevOps/release management experience Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience. Identify unused or underutilized platform features. Collaborate on a platform roadmap and define priorities, liaising with stakeholders. Own the communication of any platform changes to end users and stakeholders. Data management to improve Salesforce data quality, implementing rules and automation as needed. Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer User support tickets Monitor and improve user adoption. New user and ongoing user training Technical documentation Management of integrated applications and third-party suppliers including DocuSign, Zuora, TalkDesk, Pardot, Dunn&Bardstreet Qualifications and Background Required: Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field Strong Salesforce product knowledge and at least 5+ years' of Salesforce Administration hands-on experience with Sales Cloud and Service Cloud Certified Salesforce Administrator Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder Knowledge, Skills, and Abilities Required: A proactive attitude to platform enhancements Designing scalable, best practice solutions Excellent relationship-building skills Ability to liaise with stakeholders at all levels Translating requirements into technical solutions Experience in change management and governance Training end users and key stakeholders Technical documentation Available and responsive to questions Experience implementing Salesforce configuration changes DevOps/release management experience Desirable: Understanding of basic triggers/Apex code knowledge Demonstrates continued personal/professional development Active in the Salesforce community USD 88,300.00 - 147,100.00 per yearCompensation:Compensation includes a base salary of $88,300.00 - $147,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Benefits:The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.Application Deadline: 06/09/2024