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Solutions Architect

Location:- 100% Remote - USA

Duration :- 12+ Months

Responsibilities of Solutions Architect

• Lead and deliver requirements, scoping and design workshops, ensuring requirements are well documented.
• Provide expert level support and technical mentoring to implementation team
• Maintain deep, comprehensive knowledge of ServiceNow's capabilities and constraints.
• Recognize and develop opportunities to leverage ServiceNow as a platform.
• As a senior technical member of the team, deliver hands-on configuration, development and integration services and serve in a delivery assurance capacity for all project deliverables
• Plan and coordinate all phases of testing and test acceptance; design and oversee development of testing related work products; lead test remediation cycles
• Support practice build efforts to include development of practice intellectual property (IP)
• Develop and present business case material for senior prospect and customer stakeholders. Create and deliver tailored presentations and product demonstrations
• Scoping and delivering Proof of Concept / Proof of Value engagements with prospects.
• Responding to Request for Information/Proposal documents
• In conjunction with Sales Personnel and Professional Services, conduct transition briefing communicate commitments, expectations, etc. in preparation for deployment
• Act as the ServiceNow subject matter expert at Executive briefings/marketing events

Requirements for Solutions Architect

• More than 10 years of experience in the IT industry.
• Background and deep experience with ServiceNow are mandatory with accreditations covering the full range of ServiceNow products
• Experience as a developer is must.
• Engaging presentation style, with the ability to control and manage multiple presentation scenarios
• Ability to work under pressure and work on multiple campaigns at the same time
• Nice to have- Certified implementation specialist (ITSM, ITOM, HRSD or any other)