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JOB PURPOSE AND SUMMARYThis position leads the focus on the timely, efficient, accurate and secure transmission of data files between PHEAA and its' internal/external clients and computer systems. This role is highly skilled with extensive proficiency and works on the most complex issues, independently and is expected to mentor less experienced team members. Required Skills and Expectations: Ability to obtain 5C Federal Security Clearance Minimum two years of operational and maintenance experience with IBM Sterling B2B Integrator and Sterling File Gateway (SFG) file transmission software. SFG operations experience: Configure new and modify existing file transmission workflows. Troubleshoot file transmission incidents, identifying root cause, preventative measures, and resolution. IBM Sterling maintenance experience: Upgrades, patching, vulnerability remediation, certificates, and other maintenance required to maintain compliance and service level objectives. Configure monitoring alerts for availability and outages. Produce status reports and system health checks. Proven ability to provide technical expertise and guidance for file transmission planning, development, customization, and mentor less experienced team members. Create and maintain documentation for business processes, procedures, and audit requirements. Participate in the team on-call rotation schedule. Desired Skills: Operational and/or maintenance related experience with SFG Control Center, myFileGateway, SEAS, and/or Secure Proxy. Understanding of the use and setup of IBM Sterling Connect:Direct. Understanding and ability to develop and execute recovery plans to meet company defined Disaster Recovery and Business Continuity plans. Understanding of different file transfer protocols, e.g., FTP, SFTP, FTPS, SCP, HTTPS, and the need and use cases for these protocols.