Report this job

---

What is the problem? *

Incorrect company
Incorrect location
Job is expired
Job may be a scam
Other

JOB RESPONSIBILITIES: Assist clients over the phone, web conference, e-mail, or chat with our software and hardware solutions. Manage EIOBoard support queue by handling tickets according to support standards. Lead EIOBoard deployments from start to finish. Design kiosks, digital display boards, and other customized customer solutions. Light project work ranging from testing, to coding something, to investigating hardware. Improve on our knowledgebase. Report software issues and ensure they are addressed if they are tied to a support case. REQUIRED EXPERIENCE: Bachelors degree in related field, or two or more years of related experience and/or training, or equivalent combination of education and experience. Software development, SQL, and/or testing experience (preferred) Experience with a ticketing system (preferred) Windows server experience (preferred) Experience installing, configuring and imaging Windows desktops (preferred) HTML, CSS, and Javascript knowledge (preferred)