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Title: Technical Support Engineer-VMWare(Carbon Black) Location: Pittsburgh, PA (Permanent remote) Job Type: Contract Duration: 12 Months Job Description Need consultants who have more experience in Endpoint Security to be able to talk aboutCarbon Black alternatives too if needed. Technical Skills required (Must have): 5+ years of hands-on working experience, should have done real-time deployments, day to day operations and support of VMware vSphere, vSphere replication, vCenter, Horizon, vSAN, SRMVMware Cloud Foundation, vRealize Automation, vRealize Operations NSX-T, Carbon Black etc. Experience in migrating customer applications/ workloads from existing Physical/ Virtual Infrastructure to VMware Infrastructure Should be an expert in RCA (Root cause Analysis) & advanced-level troubleshooting of VMware vSphere, vSphere replication, vCenter, Horizon, vSAN, SRM, vRealize Automation, vRealize Operations, NSX-T, Carbon Black etc. Should have knowledge of Kubernetes technologies along with the basic knowledge of physical networking apart from virtual networks. Deployment of Carbon Black solution to all in scope devices (planning, deployment and post-implementation support) Experience in providing guidance around Policy Configuration and Technical SME support. Technical Skills required (Optional, having them could be an added advantage): 3+ Years of hands-on experience with Microsoft Windows Server operating system, Linux operating system & other hypervisors (Hyper-V, KVM, AHV etc.) 3+ Years of good exposure and mixed working experience on Storage (IBM, Dell EMC, NetApp etc.), Compute (Lenovo/IBM /HP/Dell Servers etc.) and Backup domains (Veritas, Commvault, ArcServe, Veeam etc.) VCP (VMware Certified Professional): Data centre & Storage virtualization (vSphere replication/ SRM + vSAN) Desktop & Mobility (Horizon/VDI)Network Virtualization (NSX-T)Cloud Management & Automation (VMware Cloud Foundation, vRealize Operations & vRealize Automation) Should be able to Architect and Design Complex Virtualized environments depending on the ask & pain areas of the customers. Demonstrate technical leadership in understanding Datacenter practices and application workloads. Excellent customer service skills with strong focus on customer satisfaction Must be able to accommodate a flexible work schedule that may include nights, weekends or holidays as required. Must be process and detail oriented with the ability to multitask Strong critical thinking and troubleshooting skills with the ability to determine problems and act without supervision. Must be self-motivated and eager to learn new technologies and skills to better assist customers. Should be able to showcase or conduct Product POCs (Proof of Concept) to colleagues & customers. Should be able to collaborate extensively with peers in other infrastructure disciplines in developing designs, implementation plans and support strategies.