• Hiring for Remote Viewer Experience Advocates to join a large streaming company!* *
• MUST LIVE within 30 mi commute from San Antonio, TX to pick up equipment onsite and work in the area!* Highlights: Placement Type: Contract to Hire Pay: $17.75/HR Schedule: Must be Open to work M-Sun, 6 AM to 12 AM, training hours are M-F.
• Description:*
• As a Viewer Experience Advocate joining our dynamic Viewer Experience team, you will be at the forefront of our viewer interactions, playing a vital role in enhancing our brand image.
• Your technical expertise will be of utmost importance as you skillfully address viewer needs, passionately recommend suitable products, and fearlessly embrace new challenges.
• Requires supporting multiple products, using multiple systems, and servicing multiple regions. We value adaptability, cross-functional skills, and a global mindset. Streaming is committed to fostering a diverse and inclusive work environment. We encourage applicants from all backgrounds, experiences, and perspectives to apply.
• Provide assistance to viewers via phone and/or chat regarding account management, billing queries, content questions, and basic navigation of our site and applications.
• Make Streaming product recommendations on each viewer interaction.
• Additional Skills & Qualifications:*
• A high school diploma or GED and at least one year of experience in customer service.
• Proficiency in Windows Operating Systems, Microsoft Excel, Word, and Google Docs.
• Strong written and verbal communication skills.
• Excellent typing, phone, and computer navigation skills.
• Good comprehension and documentation skills.
• The ability to navigate the Internet, email, and Instant Messenger tools.
• Familiarity with digital streaming services and devices.
• A positive, adaptive attitude, ready to switch gears to meet the needs of our viewers and team.ls.
• Robust time management skills to ensure productivity aligns with department standards.
• A sense of accountability, taking ownership of issues from start to finish.
• Willingness to work 365 days a year (including holidays) with 24-hour support availability.
• Dependable access to transportation.
  
  

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, were dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address todays workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit [AstonCarter.com.]((link removed)) Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [astoncarteraccommodation@astoncarter.com](mailto:%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.