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Role: Desktop Support Tech

Location: 100% Onsite: 3050 Science Park Rd, San Diego, CA 92121

Job Description:

Mandatory Skills:

1. Desk Side Support

2. Data Transfer between laptops knowledge

3. MAC OS troubleshooting and standard desktop support

Required Technical Skills: Field Services Domain Skills- MAC OS knowledge , Data transfer knowledge

Job Summary :

1. Experience in field service Provide Install Move Add Change (IMAC) Break-Fix and end user support activities as required. Stage Build and Image systems with standard client image (aka eCore).
2. MAC OS Desktop troubleshooting
3. Standard Desk Side Support Tech role in Enterprise environment of Life sciences or Healthcare Client
4. Data Transfer knowledge between Laptops.
5. Complete special projects as requested by Customer.
6. Provides technical training to more junior employees.
7. Perform data collection/preservation activities as they relate to migrations and/or eDiscovery. Where required, provide support for the Manufacturing handhelds, laptops and scan.