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Job Title: SAP CAR & Oracle Fusion Financials ERP Analyst (Hybrid)
Location: Richmond, VA
Duration: 12 Months
Job Type: Corp-Corp / 1099 / Contract W2
Rate: $70/hr on C2C
Interview type: Web Cam
Client: State of Virginia
Note: Local Richmond candidates preferred
Job Description:
This contract position will be serving as the IT support administrator/coordinator for the ABC instance of the SAP Customer Activity Repository (CAR) and Oracle Cloud Financials (BAR). In addition to support activities, the incoming candidate will also be responsible for any requirements development and prioritization of enhancement requests. They will also be responsible for escalating platform related issues and partnering with the appropriate vendor for resolution.The incoming candidate needs to be a self-starter and fast learner, who remains calm under pressure and who possesses excellent time management skills with an ability to communicate effectively and respectfully with colleagues from various areas of the organization.
Primary Responsibilities:
Serve as IT product configuration administrator for Oracle Cloud Fusion platform and for basic functionality in the SAP Customer Activity Repository application
Assess the existing administration and support activities performed by business, IT and 3rd party vendor resources to identify what should be performed in-house vs. outsourced
Research and troubleshoot functional and data integration issues and defects and determine whether to escalate to vendor or internal IT support
Partners with the key stakeholders to evaluate product upgrades and perform an impact assessment on both the existing systems and business processes
Elicits and writes requirements for all requested enhancements to supported products
Creates and/or maintains appropriately detailed business and system documentation
Creates detailed data mappings, as needed, for data integration with legacy systems
Serves as an escalation point of contact for the IT Production Support Team for supported systems
Partners with key business and technical stakeholders to maintain and/or establish standards and governance to ensure adherence to standards when it comes to the administration, maintenance and enhancement of the supported applications
Partners with key business and technical stakeholders to annually review, maintain and/or develop an operational support plan for the products
Serve as the subject matter expert for both the use of the supported applications and their technical implementation
Works with other IT functional groups to resolve issues related to connectivity and interfaces with other ABC systems
Directs stakeholders to submit a project initiation request for enhancements or additions that exceeds the bandwidth, capacity and/or capabilities of day-to-day administration and 3rd party vendor supported enhancements
Coordinates change management efforts and for ensures that the change management process is followed for each release, including those that contain just product configuration changes
Mentor(s) and trains a back-up resource if/when available
Required Experience/Skills:
Foundational understanding of accounting concepts (primarily involving the input of financial transactions - receivables and payables - into the general ledger but also a basic understanding of financial position, cash flow and reconciliation)
Ability to execute simple to moderately complex (multi-table joins) SQL select statements
Create and maintain data definitions (business definitions of data elements) and source to target mappings for system-to-system interfaces
Excellent problem solving and troubleshooting skills
Has previous experience as a Sr. BSA and as either a cloud-based or on-premise COTS product administrator
Ability to learn new products and systems quickly
Possesses excellent problem solving and technical troubleshooting capabilities
Is a self-starter and independent worker; does not require detailed instructions on what tasks to complete or how to complete them
Works independently and is able to effectively and efficiently translate business, process and technical goals into actionable tasks
Able to balance multiple assignments simultaneously based on priority and complexity
Possesses excellent verbal and written communication skills with both IT and Business Professionals at all levels of organization
Diligently, but tactfully pursues answers to needed questions to address gaps and advance work progress
Effectively facilitate meetings and requirements gathering sessions
Writes specific, measurable, and testable user stories with detailed acceptance criteria
Proficient with Microsoft Office 365 (Word, Excel, PowerPoint, Visio)
Makes recommendations for the logical design of COTs product enhancements
Publishes clear, effective process flows and documentation.
Highly Desired:
GSK Solutions
