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Job Title: SAP Delivery Manager
Job Location: Jersey City, NJ(Onsite)
Job Duration: Long-Term

• 15+yrs Years of SAP hands on Experience in any of the core SAP modules (Pre-sale Side, client facing)
• Minimum 7-8 years of Delivery Management experience, having knowledge on PMO and directly or indirectly involved in PMO activities is desirable
• Minimum of 4-5 full SAP E2E implementation experience in Project/Program Manager role. Should able to successfully manage multiple engagements and large teams.
• Should have strong Knowledge on S4 HANA concepts for conversion, brownfield and Greenfield implementations.
• Strong customer management skills and ability to lead discussions into opportunities.
• Demonstrate a commitment to customer service, anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority
• Very proactive in identifying and communicating potential risks, issues and project concerns.
• Timely tracking of project and program budgets, identify the scope creep and able to convert them to change orders for further budget approvals
• Very Good analytical, communication skills, documentation skills, open communicator, with a strong customer focus
• Able to lead and manage very sr level project team members and drive them to deliver the project deliverables without any delays.
• Audit oversight of key engagements, monitoring the SLA's and implementing corrective measures
• Identify and actively manage engagement risks with escalation as necessary
• Support Practice initiatives in building best practice process and benchmarks

• Being a Delivery Manager he should be able to independently lead the projects & participate in business discussions; provide recommendations, solutions in various processes.
• Lead onshore and offshore teams and work with them to address customer concerns.
• Independently handle customer escalations and able to track and manage projects within the project budgets."