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Job TitleSales Enablement Specialist - Patient Monitoring, Precision Diagnosis, Imaging Guided Therapy
Job Description

Sales Enablement Specialist - Patient Monitoring, Precision Diagnosis, Imaging Guided Therapy (Nashville, TN)

We are seeking a highly motivated Sales Enablement Specialist who has strong customer service skills to help support the Core Account Managers. The Sales Enablement Team is part of the Philips Healthcare Sales Operations & Revenue organization and is responsible for supporting Field Sales in order to make the sales process more efficient. The teams main objective is to significantly improve the sales force productivity and effectiveness. As part of this team, you will assist Field Sales in maximizing customer-facing time by solving problems in an accelerated manner and providing organizational efficiencies. This allows Sales to continue to win in the marketplace and deliver a positive customer experience.


Please Note:

Assigned working hours will vary depending on the assigned Zone Territory to support sales teams



Your role:


Provide triage assistance to the Field Sales organization including executing on standard process, and one-off situations requiring research and follow up with a recommended path to resolution.

Work with the Sales Reps to submit Change Order requests, follow up on all pending approvals, and ensure approvers have all required information

Work with Sales Reps to submit Make Right requests, facilitate the Make Right process by ensuring all required steps are being taken and that the Make Right gets approved in a timely manner

Assist Sales Reps with creating and submitting SFDC transactions such as Sales Contract Support Requests, Formal Quote Requests, Opportunities, etc

Support the Reps by working on various reports to ensure their orders are booked in a timely manner, such as Not Bookable Reporting, Aged Change Orders Pending Customer Signature, etc

Participate in audits of POs both pre and post invoicing to ensure the customer receives an accurate invoice(s) that match their PO

Assist with all general requests from Sales and work with the appropriate teams (if necessary) to ensure the request is completed in a timely manner

Support general operational projects and needs, as necessary

Operate as a SFDC cCRM and Siebel super user

Utilize LEAN and Kaizen concepts to identify and implement data -driven continuous improvement initiatives and support ongoing Daily Management meetings


You are the right fit if:


Bachelors degree or combination of education and experience with 3+ years of relevant experience

Solid analytical skills with the ability to think methodically, reason, embrace business concepts, formulate insights, and present compelling cases for action and/or arguments

Drive to keep customers first and to deliver timely excellence

Able to build and maintain relationships across multiple internal organizations

Proficiency in Microsoft Excel is required, SFDC and SAP experience required

Strong communication and interpersonal skills with the ability to effectively listen and communicate complex information in a clear and concise manner

Ability to collaborate and partner with stakeholders to develop win-win outcomes

Comfortable juggling multiple priorities simultaneously

Ability to constantly adapt and thrive in a fast-paced work environment

Independent thinker who is persistent, resourceful, and resilient

A detailed minded individual who consistently delivers quality work

Open and adaptable to new responsibilities, different perspectives, ideas, and people

Desire to learn and apply new skills and knowledge in changing conditions

A self-starter with a positive attitude

Strong organizational skills

Desire for continual self-improvement and growth with the ability to give and take feedback constructively

You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.


About Philips:

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Learn more about our business.

Discover our rich and exciting history.

Learn more about our purpose.

Read more about our employee benefits


Additional information:


US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.For this position, you must reside in or within commuting distance to
Nashville, TN

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Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.