OVERVIEW

The Technical Sales and Application Engineer reports to the VP of Sales with responsibilities including, and not limited to, supporting the sales and business development teams and the firm in its entirety in the development and progression of target customer relationships and opportunities to close orders while maintaining a high level of customer satisfaction.

 

ESSENTIAL RESPONSIBILITIES:

• Provide best-in-class technical pre-sales expertise to help customers obtain the maximum amount of revenue value from their energy storage applications.


• Exhibit excellent product and application knowledge to align the customer’s requirements with the Eos benefits of a safe, low-cost, long lasting energy storage solution for peak shifting/shaving, long duration dispatch, ancillary services, micro-grid systems and renewable firming/smoothing.


• Analyze customers’ needs and develop appropriate suggestions across each aspect of an energy storage system from the battery and BMS to inverter, transformer, system protection, and SCADA for the utility, C&I, telecom, and residential market segments.


• Support sales account managers, the business development, and internal technical staff, prepare technical responses to customer RFQ / RFPs.


• Ensure a successful and appropriate handover of customer orders to project management.


• Be the liaison between customers and the Eos technical team to obtain feedback on product performance, quality, documentation, and overall customer satisfaction.


• Foster technical champions at key accounts while being responsive, consistent, and supportive of the overall market to help convert an ever-growing pipeline into revenue.


• Follow procedures, tools and best practices to enable the technical pre-sales organization to scale effectively while maintaining high levels of customer satisfaction.


• Collect and communicate regional and global industry best practices and maintain a competitive analysis for leading battery technologies and companies.


• Assist with product manuals and data sheets as needed.


• Ability to manage priorities and be flexible as the company experiences significant growth requiring teaming, excellent communications and individual contributions as required.

EDUCATION AND EXPERIENCE

• Electrical engineering or related degree or equivalent required


• 3-5 years applications engineering, in energy, inverters, renewable industry or energy management software.