Report this job

---

What is the problem? *

Incorrect company
Incorrect location
Job is expired
Job may be a scam
Other

As a Senior Sales Operations Manager, you will support the AMERICAS sales teams target achievement by driving sales excellence and efficiency. You will play a key role in ensuring rigorous governance execution, providing sales teams and sales leaders with insightful facts and metrics, and by allowing sales reps to focus on selling and closing in a efficient way.

Sales Process and governance:

• Maintain and ensure proper implementation of Global Sales policies, procedures, and any sales-related resource material. Ensure discipline with regards to process and rules execution
• Proactively contribute to global sales team efficiency by proposing any new (or updated) process to solve any identified major pain points.
• Conduct weekly pipeline review with the sales team within your territory.
• Train new sales team members for sales excellence (rules, processes and tools)
• Calculate bonus payments and support any escalation process.
• Support regional sales leaders and sales team in achieving their goal and sales target by providing them insightful metrics and visibility on sales goals and achievements (target, pipeline, forecast, identified area of risk, etc.).
• Provide c-level with appropriate reports (weekly, monthly, as well as ad hoc requests).
• Actively participate to sales tool selection and implementation in 2023/ 2024 (CRM mainly).
• Create and maintain efficient dashboard to monitor relevant sales KPI directly within the CRM.

Reporting:

• Support regional sales leaders and sales team in achieving their goal and sales target by providing them insightful metrics and visibility on sales goals and achievements (target, pipeline, forecast, identified area of risk, etc.).
• Provide c-level with appropriate reports (weekly, monthly, as well as ad hoc requests).
• Actively participate to sales tool selection and implementation in 2023/ 2024 (CRM mainly).
• Create and maintain efficient dashboard to monitor relevant sales KPI directly within the CRM.

Tool management:

• Actively participate to sales tool selection and implementation in 2023/ 2024 (CRM mainly).
• Create and maintain efficient dashboard to monitor relevant sales KPI directly within the CRM.

Requirements

Skills & Abilities

Strong understanding of the sales process, preferably in a fast growing SaaS environment

Ability to understand the strategic direction and goals of the Global Sales Leadership and support appropriate processes to facilitate achievement of business objectives

Ability to work with different teams, including finance and legal

Ability to work in a highly multicultural and international environment

Strong excel skills

Proven reporting skills

Professional English

Strong organizational and analytical skills

Well-developed capabilities in problem-solving and new process definition / implementation

Professional Background

5-year experience in sales operations or business analyst.

Experience in a fast-growing SaaS environment is a strong plus.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development