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Culture rules at Delta Dental. It's key to our becoming the leading dental benefits carrier in the state, reaching over 500,000 Idahoans with our dental plans and community outreach programs. We're small on ego and big on grins. You'll see us involved in community events and "Did you make someone smile today?" on our To-Do lists. Our employees have the opportunity to make a difference in people's lives while working in an environment full of challenge, collaboration, flexibility, and industry-leading growth potential. Join our team committed to better oral health for all Idahoans.

The Sales Representative, Consumer and Individual is responsible for promoting new sales and retention of Delta Dental of Idahos individual dental benefits. As an individual contributor, the Sales Representative will receive and follow up on direct consumer inquiries and selling opportunities for individual product sales, as well as provide support and book of business management-related assistance to brokers.

To be successful in this role, you must demonstrate a high level of professionalism in all business communications that represent Delta Dental to the public. Excellent interpersonal skills to develop and maintain successful working relationships are key to this position. Ideal candidates will be competitive, motivated, collaborative, and have exceptional relationship-building skills.

Essential Functions

• Respond to and fulfill opportunities for direct individual sales and retention.
• Respond to Inside Sales calls with the objective of selling Individual policies directly to consumers and offering recommendations based on analysis of their insurance needs.
• Manage existing Individual business relationships, supporting brokers and direct consumer requests that are not traditionally served by customer service or eligibility teams.
• Update and educate consumers and producers selling our products. Convey differentiated value and network strength using marketing materials to promote the company and its focus on improving oral health and wellness.
• Maintain detailed knowledge of new and existing DDID and competitor individual products, including industry information, new product information, legislative changes, coverages, and technology.
• Provide timely and accurate notes in the sales tracking system regarding interactions with our producers as well as consultation, education of products, and associated services.
• Collaborate with the Sales Representative II to receive, facilitate and manage individual product solutions for recently termed group policies by sending sales materials, answering questions, and coordinating the transition to an individual product solution.
• Gather and report competitive information and sales activities.
• Monitor and respond to termination requests.
• Demonstrate a commitment to the organizations core values, code of ethics, and compliance/security standards.
• Other duties as assigned.

Requirements

KNOWLEDGE, SKILLS, AND ABILITIES

• High School Diploma or equivalent required. Some college preferred. Experience in health or dental insurance industry preferred.
• Must possess or obtain an Idaho producer license in Health & Disability through the state insurance exam within 30 days of employment.
• Strong proficiency with Microsoft Word, Outlook, PowerPoint, and Excel and ability to learn and become a subject matter expert on additional software systems.
• Maintain a valid drivers license and a good driving record.
• Ability to travel on a limited, as-needed basis.
• Strong skills related to motivation, initiative, and collaboration.
• Strong, professional written and verbal communication skills as well as the ability to explain complicated technical issues.
• Ability to work independently or as part of a team.
• Demonstrate excellent problem-solving and organization skills.

PHYSICAL AND MENTAL REQUIREMENTS

• Sitting/Standing (alternatively) continuously.
• Keyboard Use/Repetitive Hand motion continuously.
• Skill/ability related to comprehension, organization, reasoning/decision-making, and communication appropriate to position/level.

Benefits

Delta Dental of Idaho offers a competitive benefits plan including:

• Medical, dental, and vision
• 401K with up to 6% company contribution
• Generous PTO and up to 9 paid holidays
• Community Service Time
• Flexible schedule and 1/2 day Fridays
• Tuition and continuing education reimbursement
• Casual dress code
• (link removed) more!

OUR CULTURE

DDID seeks to provide a positive workplace where employees are treated with respect and all are accountable for living our values and Code of Ethics while empowered to help the organization succeed in achieving its mission and vision.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Individuals that may need assistance with the applicant or interview process may contact human resources at amiles@deltadentalid.com or by phone: 208-488-7741.