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Job Description

Role & responsibilities

• Handling Sales, Administration, customer retention and development by working closely with senior management
• Assigning, monitoring and supervising day-to-day activities of Sales & Marketing department.
• Generate prospects & convert them into sales.
• Schedule, train, mentor and build team members to comply with company needs.
• Conducting daily departmental briefings and providing inputs for improvement.
• Identify root causes of issues and align with the team to improve the system and service.
• Maintained low complaint escalation and customer cancellation percentages.
• Proper coordination with team executives and various departments.
• Handling possession, Loan disbursement, APF for all the projects.
• Coordinate with Civil Dept., Customer Care dept. etc. for smooth process from Registration to Possession

• Maintained good relation with channel partners & generated more walk-in through them & converted sales.
• Help to Plan, develop and execute sales & marketing strategies.
• Handling the work of corporate tie up with well-known companies and broking firms.
• Responsible for all the consumer touch points, from the time of sale to the handover of the residence.
• Maintained low complaint escalation and customer cancellation percentages.
• Proper coordination with team executives and various departments.
• Handling possession, Loan disbursement, APF for all the projects.

Preferred candidate profile

From Real Estate background only

Experience handling HNI Customers

Handling the entire sales department

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