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Sales Support Coordinator III (US - Contract)

Location:- Dallas TX

Duration :- 12 Months

Responsibilities of Sales Support Coordinator

• Manage a backlog of incoming operations tasks, prioritize tasks, and ensure timely completion.
• Ensure delivery of all essential operational items for online partnerships such as coupons, partner onboarding & approvals, transaction queries, and more
• Investigate root cause and impact for technical outages, escalate to engineering teams for resolution, and communicate update and result with stakeholders
• Collaborate with business operation and account management team to maintain and implement global operational processes
• Provide training and support to the team to ensure they are equipped to carry out their roles effectively.
• Manage all aspects of partner onboarding, campaign setup and launch
• Participate in projects and initiatives aimed at improving operational performance and enhancing customer satisfaction.
• Adapt to business and partnership needs.
• Develop and maintain strong relationships with partners, stakeholders, and other teams within the company.

Requirements for Sales Support Coordinator

• Advanced knowledge of Excel for data analysis and reporting.
• 3-6 years of B2B marketing experience with a track record of delivering high-quality results.