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Sales Supt Spec
Location: US-FL-Pensacola
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TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is the largest private broadband company in America, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. The client is committed to creating meaningful moments of human connection through technology. The largest private broadband company in America, we proudly serve six and a half million homes and businesses across 18 states. They are dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that make each one unique. Job Title: Sales Supt Spec Work Location: Pensacola, FL, 32514 -
Provides operational and support services to the entire sales organization which could include: inbound order desk, specialized inbound/outbound sales, call center overflow, specialized order/account processing, sales research, reporting and analysis, sales method and policy development, quota setting, credit compliance, inventory management, work order accuracy, ad-hoc project management, merchandising of retail & third party sites and may also include advertising inventory management. -
Uses multiple systems for purposes which may include: to enter pre and post-sales information, fulfill orders, process and post payments, and/or verify order accuracy. -
May initiate new service order requests, coordinates and tracks product/service installation process. -
Support and lead ad hoc projects generated by Sales Channels. -
Prepares reports as requested. Educates customers on Client products & services. -
Meets or exceeds critical monthly performance standards including but not limited to: data entry accuracy and productivity. -
Draft routine client and/or customer correspondence. -
Responds to questions, helps resolve problems, and directs calls to appropriate resources. -
Completes special operational and client projects as assigned. -
Acts as liaison and coordinator with other departments, outside vendors, and external customers. -
Provides order activity updates to Sales Support Manager / or Supervisor. -
May coordinate and process off-line orders coming through G2B, E-commerce, Friends and Family. -
May act as back up phone support during periods of high call volume or point of contact for customers in the absence of the sales force. -
TekWissen Group
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